Johnny Fire

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  1. 1,707 votes
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    68 comments  ·  CAM Bugs » Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, if you have updated to 3.6.6 and are still having issues with your hardware or software, please open a new ticket and provide us with your logs so we can review what is happening.

    Please try to be as descriptive as possible concerning what you consider to be working incorrectly, by specifying what hardware you have and what it is not doing which it should be doing.

    This helps us greatly while trying to replicate the errors to verify why they are happening.

    Thank you.

    Johnny Fire supported this idea  · 
  2. 7 votes
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    1 comment  ·  CAM Bugs » Hardware  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, please update to the latest version of CAM (found here: http://camwebapp.com/download/) and try these troubleshooting options.
    Let me know if they help. If not, also let me know so we can verify your logs.
    If you are using a Kraken X42/X52/X62/X72 and CAM is not detecting the device. You can try these troubleshooting steps.
    Please go to the Devices Page and select “Detect Devices”
    Please exit out of CAM and install this Kraken driver https://www.dropbox.com/s/ktdih3rifenohk4/Kraken%20chip%20Driver.zip?dl=0 then restart your PC and see if CAM detects the Kraken
    Go into Control Panel and click on “View Devices and Printers” then remove the NZXT USB Device/Unknown USB Device and restart your PC. Then check CAM again.
    If you still see a Unknown USB Device, then it seems that the USB cable is creating a bad connection to the motherboard. You can try using a different USB cable to check and see…

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  3. 4 votes
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    2 comments  ·  CAM Bugs » Hardware  ·  Flag idea as inappropriate…  ·  Admin →
    Johnny Fire supported this idea  · 
    Johnny Fire commented  · 

    that happens to me too sometimes and i have 2 x62s

  4. 4 votes
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    1 comment  ·  CAM Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Johnny Fire commented  · 

    im with you on this but none will listen.....so we wait and see...and if we see nothing is a clear way....

    Johnny Fire supported this idea  · 
  5. 4 votes
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    0 comments  ·  CAM Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Johnny Fire supported this idea  · 
  6. 28 votes
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    1 comment  ·  CAM Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Johnny Fire supported this idea  · 
    Johnny Fire commented  · 

    every version gets worst and worst...thats the deal if you push an app to do a hardware job

  7. 375 votes
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    22 comments  ·  CAM Ideas  ·  Flag idea as inappropriate…  ·  Admin →
    Johnny Fire commented  · 

    i want it i need it i dream it...but nzxt never gonna make they give us this curshed app that need to be running to use our hardware.... rediculus.... called onboard ram with ability to save the settings in hardware level... look at corsair for example and learn for the shake of your customers me included

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  8. 3 votes
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    0 comments  ·  CAM Bugs » Hardware  ·  Flag idea as inappropriate…  ·  Admin →
    Johnny Fire shared this idea  · 

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