746 votesharry.nong responded
Hey there everyone, we just released a new patch today that will address the issues you guys may have.
We will also be hosting a live AMA at 12:00PM PT on our subreddit. https://www.reddit.com/r/NZXT/
Please drop by and ask us anything you like!
Amazing how no one from NZXT has answered ANY post relating to the data-mining going on in the background.
If All these connections were just to "back up" profiles and configurations to the "cloud", there wouldn't be a need for so many different end addresses as well as connections.
I have Synapse installed from Razer, and that does exactly what is described as "baking up profiles and hardware data" and that uses ONE outgoing connection maybe ONCE a day on boot up for no more than 30 seconds at a time...
CAMWARE on the other hand has multiple connections outgoing, and I've logged over 10gb of data spread out over all those different outgoing connections in ONE DAY!!! (mind you, I only have a HUE+ installed, so I don't need the software to
back up" anything, I keep CAMWARE in "guest mode" which SHOULD NOT be going online and uploading anything, let alone the amount of data I see it sending out after a given period of time!
I've sniffed out some info that was easy, like e-mail address used to log in to the account, other login info, some data as to my CAMWARE config (leds strips connected, patterns set on each channel), but what is all the other encrypted data going out? I never gave permission for this, and CAMWARE never asked, this is NOT legal...
The newest released version of CAM is even worse! (I don't understand how it's newer than the 3.3.1 I was already running, but I guess they revised it and kept the same version #)
Still making outbound connections to multiple servers and sending out gigs of data... this is SPYWARE at it's best... no need for a piece of software to connect online just to control fan/pump speeds and lighting. Let the software store the profiles locally and there is no need to EVER go online for anything; but that is how they keep that function included, "it's just simple telemetry data and profile information"... BS... not 10gb worth...fix this shit NZXT, or refund me my costs for the hardware I can't control without this Spyware!
here is a screenshot of my CAM running in "OFFLINE" mode...
I'd like to know what the hell CAM is sending to all these different servers when it's not even supposed to be online... NZXT needs to release the info on the data being collected...this is BS...
Thank you for your feedback and interest in this feature. At the moment we are looking into this along with other potential candidates. We will keep you guys updated as we get more information.
People have been begging and pleading with NZXT to release the API for a long time, and they refuse (they have their reasons, like the data-mining going on in the background while people think the software is just monitoring and controlling their hardware), that's why there is nothing on the aftermarket that will work with the HUE+. (ok, you *can* hack something together to work, but that's not what we're talking about here)
Aura on the other hand is a whole different animal, and the aftermarket is getting filled with different manufacturers providing different products that utilize the software and hardware, that's because ASUS is smart, and although they have their own issues with customer service and other things, they aren't writing software that is proprietary to only them that does things it's not supposed to be doing.
Add into this the fact that the CAM software and HUE+ are a completely different hardware model than that of the AURA products (HUE+ can control each LED individually, AURA can not do that on a LED strip...yet) but you also have the problem of NZXT decided to go with a non-standard 5v supply for the LEDS and the normal for everyone else is 12v. Sure they both may be "4 wire/pin" but they are not the same at all, and RGB can be 3, 4 or 5 pin currently, with the standard being driven @ 12v, not 5v. the hardware itself just can't be interconnected/combined, period.
While software can overcome this to "bridge" the 2 different hardware technologies, it's not going to happen any time soon since NZXT refuses to open up it's software to outside sources and allow people to develop anything for/with it; as I said, they have their reasons for doing so, or they would have already addressed this when it was requested way back when it was asked for the first time.
I have multiple devices that use AURA... and all work well together, but try and load up CAM, that all goes to hell... not very hard to figure out why either. As NZXT has stated so many times, they want "cam to be a complete all in one solution for everyone to use"; as long as it is only used for NZXT hardware. I see no collaboration on the horizon with any manufacturer from NZXT. Aside from them sourcing the same pumps and OEM AIO units from the same suppliers as their competitors, that's as far as it will go.
You're talking about 2 competing companies unifying their hardware and/or software so it works together... Never going to happen since ASUS is pushing their own line of RGB to sell their own products.
Corsair has jumped onto the RGB bandwagon as well, and you'll see more companies trying to sell their own crap, and it all will be proprietary software/coding that doesn't work with, or allow a competitors product to work with it at all (as we can see with CAM and Corsairs LINK... a clusterf*** of problems getting both to run at the same time; usually not a good ending where one software package needs to be dropped to run the other...)
Hypothetically speaking; For this to happen *IF* it ever were to happen, BOTH companies would have to work out the shit-ton of bugs and issues in both of their software packages and get them running solid, and seeing how CAM and AURA both have their horrific issues, getting them to "talk" to each other and work together isn't a reality anywhere in the near future; they need to fix their problems first (and we can all see that seems to be taking quite a long time). If/when that happens, RGB won't be that big of a deal anymore by that time; fads come and go, this one will too...