CAM Ideas

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  1. Cam not saving settings and crashing all the time

    I have to manually every time i bot the pc set my cooling temperature to 60c cam not saving my settings and it crashes alot

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  2. Gigabyte X370 gaming 5 borad voltage of the motherboard wrong. need a fix.

    Windows 10 pro 64 bits
    Gigabyte X370 gaming 5 motherboard
    Voltage of the motherboard wrong.
    +12V are at 3.7V
    +5V are at 3.39V
    +3.33V are at 2.03V

    need a fix

    1 vote
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  3. Have software better connected to online acct

    I am having regular bugs, causing CAM to not recognize either my Kraken X52 or my HUE+. Most recent update helped but like usual once the problem is resolved all my custom lighting profiles and custom fan curves are gone. Would be nice if these were link to my online acct. for when software needs to be uninstalled and reinstalled or if PC gets reformatted all custom settings are restored when I log into CAM

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  4. 24 Hour Time

    Please implement an option to allow the clock to display time in 24 hour format! Or simply use the same setting as the OS. Thanks!

    4 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  fan.ding responded

    Hi Alek,
    We will look into adding this option. Thanks for the suggestion!

  5. Direction change for Custom Wave mode

    Like in the Covering Marquee mode, could we have a Direction changer for the "Custom Wave mode" as it doesn't currently have this to allow the lights to move Forward and Backward?
    Thanks!

    Can I ask why this post of mine keeps being moved to a comment of a 2015 post?

    3 votes
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  harry.nong responded

    Hello,

    I am moving it to the older post so that our team can also include this idea into that idea which is in our logs. It is better for the team to combine them to work on them all as a whole rather than working on the previous idea then eventually go back to yours.

  6. AMD Ryzen 1700x Crash

    I originally had a i7 6700k and z170 motherboard and the program functioned perfectly. I switched to a Ryzen 1700x and a Aorus X370 Gaming 5 and it crashes after about 15-30 seconds. Log for crashes and full report for the day is downloadable here. As i don't know where to post it. https://drive.google.com/open?id=0BwgmlZWix0M4cVZJSHVCRnV0LWM . Mostly repeated crashes and startup processes in log. But it's all there. If you need more information i can post one of the minidumps.

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
  7. logging in using google account has problems please fix it immediately

    I cant click "next" on signing in with google account. I tried reinstalling it and still won't work.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  8. stop cam crashing all the time pls

    Cam crashes about a minute after launching, freezing the CPU fan speed until reload.

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  harry.nong responded

    Hello,

    Please send this into the bugs section so we can further assist you.

    Thanks!

  9. Allow the bass Music option to be set for one channel

    At the current time if i want to use the bass option it occurs on all the channels of the Hue+, would be great to have this setting for one channel only and have another channel running a different lighting mode

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  harry.nong responded

    Hello,

    At this time we can not implement this due to firmware and hardware limitations. We are looking into making this better in the future.

    Thanks!

  10. Support timing

    The fact i bought a NZXT Kraken X52 on a judgment call over buying a EKWB thinking it's simple to the point and it's plug and play" but then the software won't recognize the cooler or rgb setting, I said "ok just submit a support ticket", well two day later and down 150$ later I am not satisfied how this experience has been the for the price of your products! I am seriously thinking about returning this product to go with a custom loop for the simple fact is that all you need is fan control software and a days…

    1 vote
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  11. CAM bugs, Kraken X62

    I have a great idea, nzxt should focus only on towers and not get into what they do not know. Its liquid refrigeration system and its software are a shame. I have the kraken X62, I never run stable, even for 2 days in a row. Always resets its configuration of fans, lights, does not recognize the kraken ... anyway ... like all good high-end product ... KAPPA already since January I'm like this, and does not seem to have much solution. I think the best idea I can think of so far is to buy a corsair h115

    3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  harry.nong responded

    Hello,

    Please post this into the bugs section so we can help you out.

    Thanks!

  12. Cam 3.3.1 Kraken X60 cooling curve when changing 55°C fan value then save changes is not shown

    In Cam 3.3.1 Kraken X60 cooling curve when changing 55°C fan value then save changes is not shown. For the other values 50°C when changing fan speed then a save changes or cancel buttons are shown.

    Nevertheless the 55°C fan speed is always saved.

    3 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
  13. prevent things from disappearing

    the tuning tab randomly disappears. the ability to edit fans and create custom profiles disappears. fix this error.

    1 vote
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  harry.nong responded

    Hello,

    Please send this into the bugs section for more help.

    Thanks!

  14. GTA 5 Crashes because of CAM

    Hi, Ive tried to change my graphics settings multiple times in GTA 5 and every time i try to change them my game crashes. So i did some research and people are saying its because of CAMs overlay monitor software for the CPU, GPU, and FPS. So if thats the problem i cant really delete CAM because i have the HUE+ and the HUE cant run without CAM. So I have no clue what to do.

    1 vote
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    2 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  harry.nong responded

    Hello,

    We are aware of this bug and we are going to fix it. You can always still disable the overlay as a last resort if you want to still use your Hue+ along with playing GTA V.

    Thanks!

  15. individual LED selection for both channels

    Instead of syncing both channels together when you are making a custom led colour selection, both channels should be allowed to be addressed individually.

    Instead of

    ex. Channel 1 : R B R B R B R B R B
    Channel 2: R B R B R B R B R B

    SHOULD BE ABLE TO DO THIS:

    ex. Channel 1 : R R R R R R R R R R
    Channel 2: B B B B B B B B B B

    23 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  fan.ding responded

    Hey guys,
    You can do this now by creating a new custom profile per channel.

  16. Next gen HUE+ power and connection via USB 3.0

    I would love to see the next gen HUE+ both connect and power via USB 3.0. The molex connector is a pain and too many devices want to connect via USB 2.0 headers. I actually have a 2 port USB 2.0 to micro USB splitter in my chassis right now due to having 3 devices (AIO, Riing Fans (sorry), and HUE+) and only having 2 USB 2.0 headers. This would also make troubleshooting easier. I just spent an hour pulling my case apart because I incorrectly assumed since the light was on and CAM saw the HUE+ that the molex…

    1 vote
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    3 comments  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  harry.nong responded

    Hello,

    I will forward this to our product team to see what they can do for future products but as of now, I can only suggest you to use the 3.0 to 2.0 adapters or get a USB 2.0 hub to get more USB 2.0s.

    Thanks!

  17. Hue Plus Question

    When I installed my hue it ran well until an update was installed. Now only one strip of LEDS will run and its only is the color blue.

    3 votes
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  18. 3 votes
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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →
  19. I found a way to identify multiple krakens

    I currently have 2 NZXT Kraken coolers in my rig, an x61 and an x41. I was looking at the Krakens in device manager, and saw the location is listed of each one. "Port_#0011.Hub_#0001" and "Port_#0013.Hub_#0001" for the other. While I don't know which one is which, if this could be used to track kraken devices after CAM is restarted (which I see is the current limitation for renaming), users could rename each device in CAM. Is there any way this enables renaming in CAM?

    23 votes
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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  fan.ding responded

    For the older Kraken models (X31, X41, X61), they all have the same firmware and there is no way for CAM to distinguish which Kraken is which. Even if we all you to name them, the next time the PC starts the Krakens could be switched because of how USB detection works. We are sorry for the inconvenience.

  20. CAM freezes my computer

    Whenever I attempt to open the CAM app, my computer freezes. I know it's the software, because the only times y computer has frozen is when CAM is on or when I try to open it. Please fix it soon.

    6 votes
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    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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