CAM Bugs

Please post your bugs/issues here. Be sure to browse first however, as someone may have already submitted a similar issue.

  1. CAM 3.7.8 - Constant freeze/Crash

    Since the last update I'm encountering a lot of freezing/crash of CAM which only can be fix with luck with a reboot - and a lot of time it's impossible to open it ever after a reboot. That's really annoying as long as it completely f*** up cooling profiles.

    10 votes
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    4 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  2. 64 votes
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    16 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Update bug 3.7.7

    After update to version 3.7.7 on every next start Cam updater notificate new version 3.7.7 to update.
    Then update process freeze.
    So please fix this shit.
    I pay 215 $ for CPU cooler and your control software absolutly declase this hardware.

    12 votes
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    10 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  4. Cam version 3.7.7 has no RGB settings and no control for Kraken X62

    I am using Cam version 3.7.7. Since today (12 July 19) I can't control the RGB for Kraken X62 (the ring and logo of NZXT Kraken X62 is gone from CAM)!!! So now I only see Channel 1 and Channel 2 for my AER RGB fans on CAM software and RING and LOGO are now gone.

    The most important though is that I CANT CONTROL Kraken X62 performance meaning I can't control the RPM for neither the pump nor the fans of my AIO cooler!!!!! Silent, performance custom or manual control IS NOW GONE!!!

    12 votes
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    2 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cam 3.6.0 save no setting

    Germany:
    Hallo habe das update von cam 3.6.0 heute drauf gemacht und sofort bemerkt das es keine einstellungen speichert.
    spätestens nachdem man den Pc neu gestartet hat sind alle einstellungen verschwunden.
    bitte sofort beheben !!!
    Neuinstalation hat auch nicht geholfen.

    Englisch:
    Hello have the update of cam 3.6.0 today on it and immediately noticed that it does not save settings.
    at the latest after restarting the PC, all settings have disappeared.
    please fix it immediately !!!
    Reinstallation did not help either.

    136 votes
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    39 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, please try the latest update, version 3.6.6.

    Please uninstall the previous version and do a fresh install of 3.6.6.

    We have made many improvements with that version and it is working more smoothly. Let us know if this issue is still happening to you after updating. Sorry for the previous inconveniences, and thank you for your help.

  6. white screen when attempting to run

    The first few times after I installed and ran the new NZXT Cam Beta software there would not be a login screen, only a white screen. Eventually managed to get the login screen.

    7 votes
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  7. CAM wont login because there was no internet.

    System boots up
    Cam boots up

    There is no internet sometimes and cam will not login

    Note: I dont google or email login - i simply use guest mode, which ideally should NOT require internet, but lo and behold - it does.

    Then i'll have to kill the app > connect to internet > start app - it works.

    7 votes
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  8. rgb fusion

    since the las few update cam is being "intervened". i tested wich program. when i shutdown RGB Fusion from gigabyte it works. if i start it up after i started cam, my pc crashes. please look into this. i am not sure wether it cams fault so am also gonna report to gigabyte,

    Thanks!

    4 votes
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Kraken x52 LED freeze

    I bought a ΝΖΧΤ kraken x52 and they all worked perfectly and LED-Ring but after a few days I wanted to change the color in the lights and I managed to download the program of the partner. After I downloaded and changed the colors I noticed that after a while after I get into a game after a few minutes the ring stops spinning around and stops changing colors .. I can not find a solution

    8 votes
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    5 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  10. Taichi x570 + 3900x Kraken 61 NZXT monitoring not loading or not showing temp

    Just don;t working and is dangerous because cannot push the clocks without knowing the program the temp to adjust fans speed. Is URGENT!

    6 votes
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    1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
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    0 votes
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  12. NZXT CAM - Cannot Run CSGO with NZXT CAM ON

    When I run the "new" "beta" NZXT CAM - I cannot run CSGO. Just fix the overlay, nobody needs that (pssst steam/origin/nvidia has own overlays so you're getting overlay on the overlay of the overlay here). Or make a switch called "COMPLETELY DISABLE OVERLAY". This shit is blocking CSGO and every time I run it, it crashes.

    1 vote
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
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    0 votes
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  15. unstable when tuning - application crashes then need reboot to try and control again

    unstable when tuning - application crashes then need reboot to try and control again

    1 vote
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    0 votes
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    1 vote
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  18. CAM 3.7.7 It has no RGB settings

    When i aktualizing CAM on new version 3.7.7.
    I lose my RGB light settings , and i can´t set up my RGB.
    I have Kraken X62 and latest version work fine , but this version 3.7.7 is bad.

    5 votes
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    0 votes
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