CAM Bugs

Please post your bugs/issues here. Be sure to browse first however, as someone may have already submitted a similar issue.

  1. cam_v3.exe constantly scanning usb drive

    Running version 3.5.90 on a fresh Windows 10 build 1803 installation. I'm using Process Monitor to verify that cam_v3.exe is constantly scanning my USB drives. Why?

    Under General, I turned off HDD Detection.

    Under Notifications, I turned off HDD Notifications.

    3 votes
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  2. CAM no longer has GPU GTX 1070 temp data after June 5 Nvidia Driver update

    After updating to the latest 398.11 6/05 GTX 1070 driver, the latest CAM no longer shows GPU data.

    4 votes
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  3. Kraken x42 and/or CAM keep getting stuck and not updating their settings or changing state.

    I keep having issues with the kraken and CAM getting stuck in a certain state and becoming impossible to control. It just keeps happening no matter what I do, although some things get the device stuck all the time, one such thing is audio mode which gets the kraken stuck immediately. Other things such as playing too much with the leds or using smart mode will get it stuck after a while. I also had the device get stuck on its own after a while. When it gets stuck, changing setting by CAM does nothing, but what's most dangerous, is…

    7 votes
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  4. Not detecting laptop fans

    Just wondering if there is a way to get my laptop fans to show in CAM? Motherboard is P7xxDM(-G). I believe it is a Clevo motherboard. Actual laptop is Metabox but i think that is the reseller here in Australia.
    Thanks,

    1 vote
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  5. Terrible experience

    Ordered 6 light strips and 4 were DOA but I thought it looked good with just those 2. Only using it to show a couple people and keeping the lights off mostly, now it has stopped working all together after just a couple months. Also the software is awful and the strips were randomly flickering before it died.

    1 vote
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →

    If you are using a Smart Device and CAM is detecting the device but the LEDs on the strips do not light up or is lighting up in abnormal colors.
    Please be sure to check if all the strips are properly aligned. The arrow on the connection cable should be pointed to the 5V on the strip. If you are using any extension cables please check those as well.
    Please try each strip individually and see if any of them are defective. Exit out of CAM, then unplug all the strips from the Smart Device. Then plug one strip into the Smart Device and start CAM. Check and see if the strip appears in CAM and the LEDs can be controlled. Repeat this for all the strips. If the strips are the issue, please contact our support team over at https://www.nzxt.com/customer-support to look for replacement strips. Please state

  6. h700i leds not turning on (NO HUE)

    My stock led strips that came installed in h700i case will not turn on. they are plugged in and detected in CAM software. Please help!

    1 vote
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, sorry for the inconvenience you are currently experiencing.

    If you are using a Smart Device and CAM is detecting the device but the LEDs on the strips do not light up or is lighting up in abnormal colors.
    Please be sure to check if all the strips are properly aligned. The arrow on the connection cable should be pointed to the 5V on the strip. If you are using any extension cables please check those as well.
    Please try each strip individually and see if any of them are defective. Exit out of CAM, then unplug all the strips from the Smart Device. Then plug one strip into the Smart Device and start CAM. Check and see if the strip appears in CAM and the LEDs can be controlled. Repeat this for all the strips. If the strips are the issue, please contact our support team over

  7. GPU temperature not showing!!

    since i updated my GPU driver the GPU temp is not showing, I have a GTX 1050 ti on driver version 24.21.13.9811 what do i need to do!?!? :(

    1 vote
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  8. 1 vote
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  9. RPM 0 cpu, how a fix it?

    RPM cpu 0%
    How do i fix it?
    My cpu will go to die if my temperature is over 87% :(

    1 vote
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  10. Remove a pc

    Doesent update my new hardware and also can delete another pc

    1 vote
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  11. 2 votes
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  12. Cam Audio

    Is there a way to adjust the settings of the audio mode? Like for example im playing my music at 100% volume on headset and through spotify. ( i have all 4 led strips plugged in) but when i turn it on i dont get the full range of lights to come on. is there a way to adjust the sensitivity so that i can see the full spectrum?

    1 vote
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  13. can't change or add color on fading, covering marquee etc

    It doesn't work... plz fix this. only thing that i can customize on is fixed. and spectrum is working fine.

    1 vote
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  14. Hue+ Lighting- Only 2 strips per channel working

    I've just set up my Hue+, where I've got 4 LED strips (10 LEDs per strip).

    Using Channel 1, I can only get 2 light strips to work. If I daisy chain 3 or 4 on one channel, the third and fourth strips don't work.

    If I split the strips over 2 channels however (2 strips on channel 1, and 2 strips on channel 2) the LEDs work fine.

    I want to install the NZXT AER RGB fans, but don't want to invest in the fans if the Hue+ won't power 4 LED strips in one channel.

    How can I…

    3 votes
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  15. Audio mode is still laggy

    Since i have the Hue+, i never had the chance to use Audio Mode without lagging. The leds updates only like twice per second

    CAM 3.5.80
    HUE+ 4.3.2

    3 votes
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  16. Slow hue+

    The HUE+ Is slower than the kraken X62. When i play music and set the two in level music mode, the kraken X62 changes the led faster than the HUE+ . I hate those not syncronized leds. Can u fix the problem ?

    1 vote
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  17. Wrong data reads on GPU fan speed

    This don't seem right
    http://prntscr.com/j5lqn3

    Using latest CAM on Win 10
    Processor: AMD FX-6300 SIX :coretext:
    Videocard: GeForce GTX650 2GB

    4 votes
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  18. static led settings

    When i set the LED to a single color it initially worked; however, after my computer went to sleep and woke back up it began to cycle through the color spectrum. The LED's were still set to a single color, but they cycling persisted. It only went back to a static color after changing the color selection and reverting it back.

    4 votes
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  19. Proper storage filtering during discovery of hardware

    You should filter during discovery all storage devices that are either removable or part of the system like the "OEM Partition" and RAM disks.

    1 vote
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  20. RAM Disk is being recognized again

    There was a fix put in place by Steven Hu to filter RAM disks from the discovery of devices on the system. Seems like this fix has been removed in the new version of CAM 3.5.80. Can you please put the fix back in place as my disks now don't show correctly and I am getting notifications about low disk space on the RAM disk.

    1 vote
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