CAM Bugs

Please post your bugs/issues here. Be sure to browse first however, as someone may have already submitted a similar issue.

  1. X570 Aorus Master - Wrong CPU Temp

    CAM CPU Temp stays constant at 50C regardless of system load. Doesn't seem right to me.

    Ryzen 9 3900X
    Gigabyte Aorus Master X570
    Kraken X52

    318 votes
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    122 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  2. My video card is RX5700

    My video card is AMD RX5700
    The software cannot display any messages

    160 votes
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    31 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  3. Ryzen 3700x Temperature sensor problem

    Cam 3.77 cant read the Temp from the CPU. Cam shows fixed 50c and the fans control want work.

    27 votes
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    11 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  4. Cam won't show temp, load, clock or fan for my rx 5700xt

    I wanted to use cam to monitor my cpu and gpu while I game and it won't tell me anything about my AMD RX 5700XT.

    36 votes
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    2 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  5. My kraken x72 lighting does not work

    I have tried all of these troubleshooting steps multiple times.

    Go into Control Panel and click on “View Devices and Printers” then remove the NZXT USB Device/690LC/Asetek Driver/Unknown USB Device and restart your PC. Then check CAM again.

    Exit out of CAM, then use another mini USB cable, you can use a mini to regular external USB cable and plug it to the back of your case. (Please note if this is the issue we can provide you with a replacement cable)

    Try shutting off your PC, then plug the USB cable to a different USB header on your motherboard

    4 votes
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    2 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  6. hey started up this morning and its not detecting nzxt kraken x62, with CAM 3.7.4. i have no control over pump speed and Fan map.

    hey started up this morning and its not detecting nzxt kraken x62, with CAM 3.7.4. i have no control over pump speed and Fan map.

    124 votes
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    24 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  7. AER FANS seen as light strips

    I have an H700i and using the smart device for the light strip, which dosnt work now :(

    I also have a 4 AER fans as well connected to the fan splitter and the smart device

    But the issue here is that the 4 fans is connected to a hue+ for lighting effects via channel 1, is being recognized as light strips instead of fans.

    Ive uninstalled CAM, ive unplugged the USB cable from the hue+ - ive pretty much done everything i can come up with and what the support (via searching) tells me to do, but with no…

    1 vote
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  8. Smart Device V2, Scythe Fuma 2 CPU Fan, NZXT Cam does not show CPU Fan Speed

    Just built my PC - I have the NZXT H510 Midi Tower which comes with a Smart Device V2. I installed thed Scythe Fuma 2 CPU Fan and attached it to the device. The NZXT Cam does not show the Fan Speed. It displays as N/A although I see that its running. I installed every version out there and it does not show. Running a ROG Strix Z390-E Gaming Motherboard and an i5 9600K.

    Cam Webapp version is 4.4.1, but the same problem is with the version 5...

    1 vote
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  9. Would like to take a loan

    Could anyone tell me what are the companies that could provide me a loan for low interest rate?

    1 vote
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  10. Latest Entertainment News

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    1 vote
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    1 vote
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  12. i7-9700k CPU Temp

    When I play on 240 frames my temperature gets to 80 degrees celsius but if I turn my frames down to 60 I can see the temperature go from 80 to 40 in less than a second, how is that possible. I'm just wondering if it is not reading it correctly. Also why does my cpu usage go up when I turn my frames up instead of my GPU?

    1 vote
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  13. Zelle Pay Customer Service

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    1 vote
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    0 votes
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  15. H7 Quad Lumi / Hue+ save LED setting to device hardware/firmware

    New H7 Quad Lumi owner here and new to the NZXT family of products, and I’m a bit frustrated to learn that the CAM software does not save the LED configuration settings to the device’s non-volatile memory and that the device resets back to the default white at every startup if you choose to configure your USB ports to not provide power 24/7.

    Here’s the thing, I do not want my H7 and RGB usb mousepad to light up 24/7 even when the computer is off. Leaving the LEDs on 24/7 would greatly reduce their lifespan as LEDs get dimmer…

    1 vote
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    1 vote
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    1 vote
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    1 vote
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    0 votes
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    1 vote
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