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Cam software stuck: We are determing optimal settings for your system

H500i Case. Stuck at 100%

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12 comments

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  • Andrew Neary commented  ·   ·  Flag as inappropriate

    Iv had this issue since January 19 and all fix's in this forum have not worked. Tried everything and it just sits there at 100%. I have the feeling NZXT have no intention of fixing this issue and really don't care that it happens. Iv purchased their products that do not fully work but looks like I'm just stuck with software that is not compatible.

  • Anonymous commented  ·   ·  Flag as inappropriate

    What is working for me to work around this issue :
    1 - logout from the CAM menu
    2 - uninstall CAM
    3 - create a totally new account (not just use tour old one, and changing the email)
    4 - reinstall CAM
    From this step, CAM can do a new calibration and every is working fine now.

  • Robert Dalton commented  ·   ·  Flag as inappropriate

    I'm having the same issue myself.
    I've uninstalled, reinstalled multiple times and nothing has worked yet.
    I'm just "glad" is isn't just me.

  • Shaun commented  ·   ·  Flag as inappropriate

    Same here! Technical support said try a different email and login and it has the same issue.

  • Moe commented  ·   ·  Flag as inappropriate

    Me too, tried logging in/out and uninstalling and reinstalling again. Nothing worked

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same here, tried closing it and turning it back on, tried uninstalling/reinstalling, etc. Still stuck at 100%.

  • huang commented  ·   ·  Flag as inappropriate

    i have this problem too, already sent request ticket to the nzxt but they not respond yet

  • Anonymous commented  ·   ·  Flag as inappropriate

    I have the same problem. I hit update and now it is stuck at 100%. I tried logging out and restarting the pc but it didn't work.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Yep me too. Found some help in Reddit: Log Out and create a new user or have guest mode.
    For me it is still doing it again from 1% each time I login.... But I can manual set up my fans again...

  • Anonymous commented  ·   ·  Flag as inappropriate

    i got the same problem i have run CAM software for about an hour and it is just stuck on 100
    % . i tried restoring the software, restoring the PC. but non of these worked . i need help a soon as possible ....

CAM Bugs: Crashing

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