CAM Bugs

Please post your bugs/issues here. Be sure to browse first however, as someone may have already submitted a similar issue.

  1. CAM 3.7.8 - Constant freeze/Crash

    Since the last update I'm encountering a lot of freezing/crash of CAM which only can be fix with luck with a reboot - and a lot of time it's impossible to open it ever after a reboot. That's really annoying as long as it completely f*** up cooling profiles.

    11 votes
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    4 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  2. 64 votes
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    16 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  3. Update bug 3.7.7

    After update to version 3.7.7 on every next start Cam updater notificate new version 3.7.7 to update.
    Then update process freeze.
    So please fix this shit.
    I pay 215 $ for CPU cooler and your control software absolutly declase this hardware.

    12 votes
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    10 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  4. computer freezes when using cam

    The application completely blocks the PC, the picture on the monitor freezes tightly, only a hard reboot helps. This happens on Windows 10 1903. It was not tested on other assemblies. Problems started on beta version, uninstalled and installed version 3.5.2 old, the problem remained. Administrators where is the solution to this problem? The problem is in the CAM software!

    Windows 10 1903
    Samsung ssd 970 pro
    Aorus master z390
    intel i9900k
    Hyper 2400mhz

    9 votes
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  5. white screen when attempting to run

    The first few times after I installed and ran the new NZXT Cam Beta software there would not be a login screen, only a white screen. Eventually managed to get the login screen.

    10 votes
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  6. Cam version 3.7.7 has no RGB settings and no control for Kraken X62

    I am using Cam version 3.7.7. Since today (12 July 19) I can't control the RGB for Kraken X62 (the ring and logo of NZXT Kraken X62 is gone from CAM)!!! So now I only see Channel 1 and Channel 2 for my AER RGB fans on CAM software and RING and LOGO are now gone.

    The most important though is that I CANT CONTROL Kraken X62 performance meaning I can't control the RPM for neither the pump nor the fans of my AIO cooler!!!!! Silent, performance custom or manual control IS NOW GONE!!!

    12 votes
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    2 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cam 3.6.0 save no setting

    Germany:
    Hallo habe das update von cam 3.6.0 heute drauf gemacht und sofort bemerkt das es keine einstellungen speichert.
    spätestens nachdem man den Pc neu gestartet hat sind alle einstellungen verschwunden.
    bitte sofort beheben !!!
    Neuinstalation hat auch nicht geholfen.

    Englisch:
    Hello have the update of cam 3.6.0 today on it and immediately noticed that it does not save settings.
    at the latest after restarting the PC, all settings have disappeared.
    please fix it immediately !!!
    Reinstallation did not help either.

    136 votes
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    39 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, please try the latest update, version 3.6.6.

    Please uninstall the previous version and do a fresh install of 3.6.6.

    We have made many improvements with that version and it is working more smoothly. Let us know if this issue is still happening to you after updating. Sorry for the previous inconveniences, and thank you for your help.

  8. CAM wont login because there was no internet.

    System boots up
    Cam boots up

    There is no internet sometimes and cam will not login

    Note: I dont google or email login - i simply use guest mode, which ideally should NOT require internet, but lo and behold - it does.

    Then i'll have to kill the app > connect to internet > start app - it works.

    7 votes
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  9. rgb fusion

    since the las few update cam is being "intervened". i tested wich program. when i shutdown RGB Fusion from gigabyte it works. if i start it up after i started cam, my pc crashes. please look into this. i am not sure wether it cams fault so am also gonna report to gigabyte,

    Thanks!

    4 votes
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
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    1 vote
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
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    Want any help regarding ticket booking or want great discounts and deals on air-tickets. If yes than reach lufthansa Customer Service anytime. Fly across the seas with your best travel partner. For more info:
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    1 vote
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
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    1 vote
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
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    1 vote
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Kraken x52 LED freeze

    I bought a ΝΖΧΤ kraken x52 and they all worked perfectly and LED-Ring but after a few days I wanted to change the color in the lights and I managed to download the program of the partner. After I downloaded and changed the colors I noticed that after a while after I get into a game after a few minutes the ring stops spinning around and stops changing colors .. I can not find a solution

    8 votes
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    5 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
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    1 vote
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  16. 123.hp.com

    Login into 123.hp.com/setup for HP printer setup, download, install and activation, you need to apply all the steps displayed in the box.

    https://123hp-comsetup.com/

    1 vote
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  17. cpu monitor

    In the CPU monitoring window, it detects the RPM of the KRAKEN pump as a fan.
    In version 3.7.8 it detected pump and fans separately

    Sometimes if you want to see more information about the CPU the screen stays white screen, forcing you to close cam

    (Beta version 4.0.12)

    2 votes
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  18. So... I bought Grid v3 and CAM software is failing miserably

    Hello guys,

    I am a fresh new user and just bought Grid v3 ... and installed CAM (I did not expect that software to be that bad). My current issues:

    - On cold boot (e.g. unplug form the wall for example) all fan configurations are lost, but the profiles are there?! On restart or soft boot it is okay.

    - on system boot all fans max out the RPMs and they go normal

    - on OS login the fans max out the RPMs and they they go normal again

    Any ideas on a fix except returning the product? The RPM…

    1 vote
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  19. My case fan 2 is working but is not showing RPM 0 RPM on CAM (h700i)

    My case fan 2 is working but is not showing RPM 0 RPM on CAM (h700i)

    1 vote
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    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Taichi x570 + 3900x Kraken 61 NZXT monitoring not loading or not showing temp

    Just don;t working and is dangerous because cannot push the clocks without knowing the program the temp to adjust fans speed. Is URGENT!

    6 votes
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    1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
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