Hi, if you have updated to 3.6.6 and are still having issues with your hardware or software, please open a new ticket and provide us with your logs so we can review what is happening.
Please try to be as descriptive as possible concerning what you consider to be working incorrectly, by specifying what hardware you have and what it is not doing which it should be doing.
This helps us greatly while trying to replicate the errors to verify why they are happening.
Thank you.Robert Gemes commented
Also as an answer to this ridiculously unshamed comment..... really, how dare you? HOW THE FREAK DARE YOU? These customers paid their own money for your product, so you can make a living. Yeah be as descriptive as possible? I describe this to you: YOU SHOULD TEST YOUR SOFTWARE BEFORE YOU RELEASE IT, YOUR PAYING CUSTOMERS ARE NOT A BETATEST GROUP.Robert Gemes commented
Hi, I have my Kraken for 2 years now. Your CAM software is a freaking disaster and I will NEVER EVER buy Kraken again because of this unusable piece of garbage. Well done. I am actually going noctua this time with my build. The last drop was just now: Version 3.7.6 stuck in an update loop. It won't let me skip, buit when I allow it to update, it starts the update again over and over and over and over and over and over again. This was the last time I spent even a second more of my precious time because you can't pay a decent team to develop your software. Bye bye