415 votesDigital Dave commented
I am just stunned you ended a piece of software that worked (3.5.9) and made us "ALPHA-BETA" testers for your "belief software" that is just horrible!
I mean, at best, this is BETA quality and early BETA quality at that.
You should have allowed the continuation of the 3.5.9 line, put this as a "BETA", taken feedback and logs from willing users and, when you got it to a stable level, released it to the public.
We're not idiots you know. Most people here are system builders so they know what they are talking about. To simply flip us the "bird" and say "well, we believe in it so...shutup" is going to cost you.
Personally, I will never by a product from you folks again. The headache this software is causing me is just insane. Every time I turn on my computer it's a gamble. Will the software work or will I spend 10 minutes trying to fix it?
Never, ever, again.
We are looking into bringing back the quick controls to lighting and cooling on the dashboard. It’ll replace the HDD section. What do you guys think?
Hi, if you have updated to 3.6.6 and are still having issues with your hardware or software, please open a new ticket and provide us with your logs so we can review what is happening.
Please try to be as descriptive as possible concerning what you consider to be working incorrectly, by specifying what hardware you have and what it is not doing which it should be doing.
This helps us greatly while trying to replicate the errors to verify why they are happening.
121 votesDigital Dave commented
I have been in the computing business for 24 years and I have seen some pretty c***** software but this "CAM Software" has to sit in the top 10. At LEAST 50% of the time the software refuses to load my profile and I have to mess around with it for 5-10 minutes to get it to work. If I didn't need it for temp control or could find something else that worked it would be uninstalled in seconds. WOW!