3 votesbobiras shared this idea ·
Hi, if you have updated to 3.6.6 and are still having issues with your hardware or software, please open a new ticket and provide us with your logs so we can review what is happening.
Please try to be as descriptive as possible concerning what you consider to be working incorrectly, by specifying what hardware you have and what it is not doing which it should be doing.
This helps us greatly while trying to replicate the errors to verify why they are happening.
Thank you.bobiras commented
I use the kraken x62 for 1 year. In the latest v3.7.4 software the fans in silent mode keep doing more noise before they were completely silent. Can you please fix it? The fans in the x62 are the only thing that i hear from my case s340 elite. Make them completely silent i cant lower more than 470 rpm. Thanks you.