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    19 comments  ·  CAM Bugs » Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    Anonymous supported this idea  · 
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    73 comments  ·  CAM Bugs » Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, if you have updated to 3.6.6 and are still having issues with your hardware or software, please open a new ticket and provide us with your logs so we can review what is happening.

    Please try to be as descriptive as possible concerning what you consider to be working incorrectly, by specifying what hardware you have and what it is not doing which it should be doing.

    This helps us greatly while trying to replicate the errors to verify why they are happening.

    Thank you.

    Anonymous supported this idea  · 
  3. 562 votes
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    4 comments  ·  CAM Bugs » Hardware  ·  Flag idea as inappropriate…  ·  Admin →
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  4. 5 votes
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    2 comments  ·  CAM Bugs » Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Good afternoon, thank you for informing us of your issue. If you would be so kind as to please send us your PC specifications, including OS, Hardware and the Logs which you can find in the following places so we can verify any logged issues:

    C:\Users\Public\Documents\CAM
    C:\Program Files (x86)\NZXT\CAM\Logs

    Send them to the email maximo.castro[at]nzxt.com.

    Thank you for your cooperation and time, and sorry for the inconveniences you are currently experiencing.

    Anonymous shared this idea  · 

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