Eric

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  1. 136 votes
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    39 comments  ·  CAM Bugs » Crashing  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, please try the latest update, version 3.6.6.

    Please uninstall the previous version and do a fresh install of 3.6.6.

    We have made many improvements with that version and it is working more smoothly. Let us know if this issue is still happening to you after updating. Sorry for the previous inconveniences, and thank you for your help.

    Eric commented  · 

    It's a shame how a company that produces great hardware is shadowed by its completely incompetent software development team. I'm contemplating sending all my stuff back because it's pretty much unusable without Cam working.

  2. 25 votes
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    11 comments  ·  CAM Ideas  ·  Flag idea as inappropriate…  ·  Admin →

    For those still having problems after installing version 3.6.3, if you are on the Overclocking section and you click on the down arrow next to standard and select custom, you will be able to modify the fan curves. If you are doing this and still having problems, please send your logs so we can verify what’s wrong on your setup. Thanks.

    Eric commented  · 

    Why would you even publish a version with all of these issues, I really don't understand

  3. 1,725 votes
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    68 comments  ·  CAM Bugs » Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, if you have updated to 3.6.6 and are still having issues with your hardware or software, please open a new ticket and provide us with your logs so we can review what is happening.

    Please try to be as descriptive as possible concerning what you consider to be working incorrectly, by specifying what hardware you have and what it is not doing which it should be doing.

    This helps us greatly while trying to replicate the errors to verify why they are happening.

    Thank you.

    Eric supported this idea  · 

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