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  1. 538 votes
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    4 comments  ·  CAM Bugs » Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  2. 20 votes
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    9 comments  ·  CAM Bugs » Hardware  ·  Flag idea as inappropriate…  ·  Admin →

    If you have updated to 3.6.2 and are still having issues with settings not saving or hardware not being detected, please try uninstalling and doing a clean install. If this still does not help. Please send us your PC specifications, including OS, Hardware and the Logs which you can find in the following places:

    C:\Users\Public\Documents\CAM
    C:\Program Files (x86)\NZXT\CAM\Logs

    By uploading them to a file sharing service and posting it here so we can verify any logged issues, or try to reproduce the errors.

    Thank you.

    Anonymous commented  · 

    Yup now I have the default blue light. I can't even turn off the stupid light that stays on even when powered off now! This is the last NZXT product I ever buy; CAM is the worst!

    Anonymous supported this idea  · 
  3. 1,536 votes
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    53 comments  ·  CAM Bugs » Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, if you have updated to 3.6.6 and are still having issues with your hardware or software, please open a new ticket and provide us with your logs so we can review what is happening.

    Please try to be as descriptive as possible concerning what you consider to be working incorrectly, by specifying what hardware you have and what it is not doing which it should be doing.

    This helps us greatly while trying to replicate the errors to verify why they are happening.

    Thank you.

    Anonymous supported this idea  · 

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