If you have updated to 3.6.2 and are still having issues with settings not saving or hardware not being detected, please try uninstalling and doing a clean install. If this still does not help. Please send us your PC specifications, including OS, Hardware and the Logs which you can find in the following places:
C:\Program Files (x86)\NZXT\CAM\Logs
By uploading them to a file sharing service and posting it here so we can verify any logged issues, or try to reproduce the errors.
Thank you.Anonymous supported this idea ·Anonymous commented
ye same and ive tried all fixes from previous times this has happened and all its saying is oh must be a hardware issue now with the usb. Well it was working perfectly fine before i updated it so im not spending £100 on a new piece of equipment when they were the ones that broke it.