duk6046

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  1. 3 votes
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      0 comments  ·  CAM Bugs » Crashing  ·  Flag idea as inappropriate…  ·  Admin →
      duk6046 shared this idea  · 
    • 5 votes
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        2 comments  ·  CAM Bugs » Desktop  ·  Flag idea as inappropriate…  ·  Admin →

        Good afternoon, thank you for informing us of your issue. If you would be so kind as to please send us your PC specifications, including OS, Hardware and the Logs which you can find in the following places so we can verify any logged issues:

        C:\Users\Public\Documents\CAM
        C:\Program Files (x86)\NZXT\CAM\Logs

        Send them to the email maximo.castro[at]nzxt.com.

        Thank you for your cooperation and time, and sorry for the inconveniences you are currently experiencing.

      • 2 votes
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          1 comment  ·  CAM Bugs » Desktop  ·  Flag idea as inappropriate…  ·  Admin →
          duk6046 commented  · 

          Besides product is not cheap, they are thieves

        • 10 votes
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            3 comments  ·  CAM Bugs » Desktop  ·  Flag idea as inappropriate…  ·  Admin →

            Hello, those who had issues with the settings not saving and not being able to log in, please update to 3.6.3, it has proven to work for many who have already tried it. We are aware that some others are having issues with a strange noise in the pump, we are working on that and will have it solved by next release.

          • 33 votes
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              4 comments  ·  CAM Bugs » Desktop  ·  Flag idea as inappropriate…  ·  Admin →

              Hello, those who had issues with the settings not saving and not being able to log in, please update to 3.6.3, it has proven to work for many who have already tried it. We are aware that some others are having issues with a strange noise in the pump, we are working on that and will have it solved by next release.

              duk6046 commented  · 

              World of best garbage SW

            • 2 votes
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                1 comment  ·  CAM Bugs » Crashing  ·  Flag idea as inappropriate…  ·  Admin →

                Hello, those who had issues with the settings not saving and not being able to log in, please update to 3.6.3, it has proven to work for many who have already tried it. We are aware that some others are having issues with a strange noise in the pump, we are working on that and will have it solved by next release.

                duk6046 commented  · 

                World of best garbage SW

              • 27 votes
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                  4 comments  ·  CAM Bugs » Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                  If you have updated to 3.6.2 and are still having issues with settings not saving or hardware not being detected, please try uninstalling and doing a clean install. If this still does not help. Please send us your PC specifications, including OS, Hardware and the Logs which you can find in the following places:

                  C:\Users\Public\Documents\CAM
                  C:\Program Files (x86)\NZXT\CAM\Logs

                  By uploading them to a file sharing service and posting it here so we can verify any logged issues, or try to reproduce the errors.

                  Thank you.

                  duk6046 commented  · 

                  World of best garbage SW

                • 20 votes
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                    9 comments  ·  CAM Bugs » Hardware  ·  Flag idea as inappropriate…  ·  Admin →

                    If you have updated to 3.6.2 and are still having issues with settings not saving or hardware not being detected, please try uninstalling and doing a clean install. If this still does not help. Please send us your PC specifications, including OS, Hardware and the Logs which you can find in the following places:

                    C:\Users\Public\Documents\CAM
                    C:\Program Files (x86)\NZXT\CAM\Logs

                    By uploading them to a file sharing service and posting it here so we can verify any logged issues, or try to reproduce the errors.

                    Thank you.

                    duk6046 commented  · 

                    AER is broken, too
                    World of best garbage SW

                  • 135 votes
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                      38 comments  ·  CAM Bugs » Crashing  ·  Flag idea as inappropriate…  ·  Admin →

                      Hello, please try the latest update, version 3.6.6.

                      Please uninstall the previous version and do a fresh install of 3.6.6.

                      We have made many improvements with that version and it is working more smoothly. Let us know if this issue is still happening to you after updating. Sorry for the previous inconveniences, and thank you for your help.

                      duk6046 commented  · 

                      World of best garbage SW

                    • 3 votes
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                        0 comments  ·  CAM Bugs » Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                        duk6046 shared this idea  · 

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