CAM Bugs

Please post your bugs/issues here. Be sure to browse first however, as someone may have already submitted a similar issue.

Encountered an issue with CAM? Post it here!

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Cannot submit ticket

    Page showing
    "YOU'VE BEEN 500'D
    If you are the application owner check the logs for more information."
    Cannot submit ticket for RMA

    1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
    • Version 3.7.4 appears incompatable with NVidia Surround.

      Causes monitors to 'reboot' everytime a window is opened or moved, may be related to other issues described by users as NV driver issues.

      1 vote
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
      • How can you Recover your Google Password

        Know How Can You Recover Your Google Password
        Not having access to your Google account password? No worries as Google along with its security measures, provides a number of options to recover the password of Google account. Read along the article to get a detailed procedure to recover your Google password.

        1. Access the Gmail login page. Enter your email address in the given field followed by tapping the Next button.

        2. Tap the Next button. You will get a security code on your recovery phone number. If you have not received the code then tap on Resend code option.

        1 vote
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
        • CAM RGB Game Profiles

          Hey guys - NZXT lover here! I was just wondering if there were any more "profiles" for the "Game" setting under CAM's RGB Smart Devices available. I see that many people have asked for it over the years, (and love the CS:GO one as it is!) and that there have been promises for new profiles, although I wasn't sure if there have been any since the peoples' asking years ago. Thank you!

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
          • Cannot see the rgb panel

            When i log in the CAM, it shows me every panel, but the RGB light doesn't seem to be anywhere.

            It has been like 2 weeks now that i cannot see the rgb lighting.

            I have the case NZXT h500i, everything were working fine but the past few weeks i cannot see my rgb channel or even the panel in the platform on the left side it used to be. It seems, to missing some other panels too but i am not sure which ones.

            If someone could help me,
            Thanks for your time.

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
            • CAM wont detect my CPU cooler

              I have a core i7 8700. CAM displys the temp, load and speed accuratly but the fan is just blank.

              Even under load.

              Mind my english

              7 votes
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
              • Bad USB Driver for NZXT Kraken X62 v2

                Dear developer team,

                I like your hardware, but your software and drivers are the downfall.
                Please correct here urgently, because otherwise I'll look around for the new Asus AIO series and you would lose another customer!

                The most annoying problem is when I reboot or cold start after working on my computer and the USB driver of the NZXT Kraken X62 v2 can not be loaded properly.

                If you think it's the system or the hardware, then you're on the wrong steamer. I have tested the system for testing on a new, freshly purchased SSD with Windows 10 and tested…

                11 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                • 1 vote
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                  • 3 votes
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                    • gpu 0%

                      So no matter what program or game I am running CAM says my gpu load iis zero %. Is there anything i can do to fix this? It was working properly until a few days ago. nothing about my system has changed.

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                      • 1 vote
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                          • Cam app

                            Cam app. For, Android. doesn't work it just says sign in when I'm already am sign in on pc But can't sign in on the app and on the same Wi-Fi

                            8 votes
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                            • Couldn't map cluster keyspace using any provided seed.

                              When logging into cam I get the following error message "Couldn't map cluster keyspace using any provided seed." Nothing has changed via hardware or etc.

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                              • Get Google Recovery Help from the Professionals

                                Key benefits of talking to the Google experts
                                The users may contact the experienced technical experts to get instant assistance and help to solve the problems that the users are facing.
                                Major benefits of talking to the experts are mentioned below:

                                1. The users may speak to the experienced technical experts to get instant assistance to solve the issues.

                                2. The users may avail instant assistance from the well qualified experts and certified professionals to solve the technical glitches.

                                3. Detailed solution to fix the issues is offered to the users.

                                4. Quick solution provided in an instant manner.

                                These…

                                1 vote
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                • You almost managed to burn down my PC.

                                  So I had installed kraken as described in the manual and I let CAM control the FAN speeds and guess what, my machine is built to be quiet but its not supposed to be dead (I didn`t notice the overheating before my PC just shut down). Latest update won´t control the fans correctly and let the CPU overheat, great freaking job! And for what exactly or why you ask ?! Because I wasn´t freaking logged in to your stupid app. REMOVE THE LOGIN ! this should and has to be optional if it affects how the drivers freaking work !

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • How to Fix Google Not Working - Solution is here ?

                                    Google Assistant Not Working team is very useful for you query , So, if your OK Google not working for you too, here’s how you can fix it:don't need to wait . Source - http://www.equoesto.com/blog/google-not-working/

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                    • NZXT Logo And Ring Gone?

                                      So I went onto cam and the ring and nzxt logo was gone, I could not change the color. I only had access to Chanel 1.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                      • login

                                        Hi, I have a problem with autologin. It seems cam is trying to login before the PC gets internet, so it ask for login info EVERYTIME. Is there a way to delay the startup? or at least add an autoretry option, so that it logs in....

                                        2 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                        • счётчик FPS

                                          винда 10 лицензия, зарегистрировался, включил счётчик FPS….и всё равно в игре FPS не показывает. в топку!

                                          3 votes
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                          • Don't see your idea?

                                          CAM Bugs

                                          Feedback and Knowledge Base