CAM Bugs

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  1. Congrats on screwing up everything possible on the last update.

    Yeah, you guys broke it.
    Don't release updates without testing them please.

    27 votes
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      4 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

      If you have updated to 3.6.2 and are still having issues with settings not saving or hardware not being detected, please try uninstalling and doing a clean install. If this still does not help. Please send us your PC specifications, including OS, Hardware and the Logs which you can find in the following places:

      C:\Users\Public\Documents\CAM
      C:\Program Files (x86)\NZXT\CAM\Logs

      By uploading them to a file sharing service and posting it here so we can verify any logged issues, or try to reproduce the errors.

      Thank you.

    • cant click agree

      https://gyazo.com/ff1907c3b9f837370044e480038b32a7

      I simply cant click on agree. I can click on disagree but simply not on agree. everytime i click on disagree it goes on guest mode or something and all my settings are gone.

      8 votes
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        0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
      • Kraken x62 not showing up in Cam

        i just restarted my pc and i have again the same problem it does it many times this is the second time in a week i tryed to redownload cam but nothing changed fix it cam version 3.7.4

        6 votes
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          1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
        • Alternative to CAM. I give up with it.

          At this point I give up. I'm tired of seeking support from a developer that simply doesn't care about their user's opinion on it. Is there any other software/s out there that I can use to control my pump and fan speeds?This software is utterly useless.

          4 votes
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            0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
          • stuck at 100% for adaptive noise reduction for a whole night

            the cam software stuck at 100% for adaptive noise reduction for a whole night, i tried to restart the pc and reinstall cam, neither worked.

            4 votes
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              1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
            • 华擎主板(玩家至尊 Z370 Gaming-ITX/ac)安装X62冷排,七彩虹2080显卡风扇无法检测

              华擎主板(玩家至尊 Z370 Gaming-ITX/ac)安装X62冷排,七彩虹2080显卡风扇无法检测到

              1 vote
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                1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
              • CAM Version: 3.7.4

                I chose the Adaptive Profile. I can't return to the Preset Profile because the process is not finished.
                "We are determining the optimal settings for your system. Your result will be ready after a comparison measurement." 100%.
                I reinstalled the software but it didn't help. The process started automatically.

                5 votes
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                  2 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                • CAM Resetting ANR Profile after not detecting Smart Device

                  Occasionally, the CAM 3.6.3 will fail to detect the Smart Device built into my NZXT H700i. When it does, it presents me with an error:

                  "We have detected a change in your fan configuration and have reset your ANR profile."

                  Usually a reboot will fix the issue of the Smart Device not being detected. Unfortunately, this somehow results in my LED settings and Fan curves being deleted even though I'm logged in and my fan curves should be saved in the cloud. I've already had to totally redo all of my setting several times because of this. The instances where…

                  32 votes
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                    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                  • CAM 3.5.8 wont login today.....

                    booted pc like normal... i have CAM to start in startup..... wont login using my normal login. stuck loading at 0% and from what i've seen on other posts this is happening to quite a few people, please fix this, and for GOD SAKES test these updates before passing the bugs onto us!!!!

                    64 votes
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                      12 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                    • CAM Mini - Cuts off TOS Accept Form

                      When CAM launches (in mini mode) and displays the updated TOS message, it's impossible to click accept/ deny buttons because they're cut off by the mini window's size! I've got screenshots I can share.

                      5 votes
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                        0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                      • Make CAM great (again?) V2

                        For the people who asks "V2 ??" : https://support.camwebapp.com/forums/252256-cam-bugs/suggestions/32227912-make-cam-great-again

                        -------

                        I'm back 9 months later with the latest version of CAM (I don't update really often because, well, it was working great) BUT there is a few things that aren't as good as it should.

                        First, I can give you a point for the French translations, they are wayyyyy better than before, but you're still stupid when it comes to translate "Load" (on the home screen) to "Chargement" which means literally "Loading" (WTF ?), your CPU, GPU, RAM, aren't f*cking games ! I can help you for that, "Charge" would…

                        18 votes
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                          1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                        • cam mobile not working

                          my cam mobile writes please download or update to latest CAM and login on your PC for usingyour android app cam wersion on PC is 3.6.5 and on my mobile I have the latest version android version is 7.1.1

                          20 votes
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                            3 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
                          • Cam used to see my Kraken X60 but now for some reason it has decided that it will not see it anymore?

                            Cam used to see my Kraken X60 but now for some reason it has decided that it will not see it anymore? Why can't I just download the old Kraken software, it was slow to respond when changing fan speed but at least it worked.

                            Also I am already on version 3.7.0

                            9 votes
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                              5 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →

                              Hi, here are the troubleshooting steps to try and get CAM to view your Kraken device please follow them and let me know if this works.

                              If you are using a Kraken X31/X41/X61 and CAM is not detecting the device. You can try these troubleshooting steps
                              Please go to the Devices Page and select “Detect Devices”
                              Please exit out of CAM and install this Kraken driver https://www.dropbox.com/s/ktdih3rifenohk4/Kraken%20chip%20Driver.zip?dl=0 then restart your PC and see if CAM detects the Kraken
                              Go into Control Panel and click on “View Devices and Printers” then remove the 690LC/Asetek Driver/Unknown USB Device and restart your PC. Then check CAM again.
                              If you still see a Unknown USB Device, then it seems that the USB cable is creating a bad connection to the motherboard. This likely means the unit would have to be replaced. Please contact our support team over at https://www.nzxt.com/customer-support to look for an RMA

                            • Gigabyte Z390 Aorus Master Wrong CPU temp

                              the CPU temp for your software are incorrect, HW info and gigabytes easy tune says different. i see about a 10c difference unless its not using the cpu temp sensor.
                              My motherboard is a Gigabyte Z390 Aorus Master.

                              1 vote
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                                1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                              • Crash/freez when i cam is running

                                Hi, Im using cam software for arround 2 years.
                                Since last week i cannot start up any game when the cam software is running, when i disable it everything works fine!

                                I dont know what happend but i really dislike this! When i close cam my led lights on the fans turn into blue or the lights just reduces in brightness.

                                Anyone else experience this or got a fix for this? I dont wanna change to another brand cause of this shitty software!

                                2 votes
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                                  0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                                • CAM software is stuck authenticating

                                  I just finished this full-NZXT build and I'm immediately disappointed with the result. WHat's with the broken software that REQUIRES a network connection to work?

                                  6 votes
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                                    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • 3 votes
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                                      1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                                    • 3 votes
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                                        1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                                      • New update New Problem Shame on you

                                        After updating the software version, i can't log in... stuck up loading forever.. i re-install 3x nothing happen!

                                        2 votes
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                                          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Ring light issues

                                          When I first got my kraken X62 installed it worked great and looked awesome. Just a few days later I turned off my pc one night and when I turned it on the next day only the top right corner of the ring was working the NZXT logo works fine. I´m still able to change the color of the broken ring and logo. please help!

                                          1 vote
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                                            1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
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