CAM Bugs

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  1. hey started up this morning and its not detecting nzxt kraken x62, with CAM 3.7.4. i have no control over pump speed and Fan map.

    hey started up this morning and its not detecting nzxt kraken x62, with CAM 3.7.4. i have no control over pump speed and Fan map.

    64 votes
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    21 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  2. Customer Support? What customer support

    Have actual customer support and not this stupid forum that doesn't actually provide any support.

    535 votes
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    4 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fully Offline mode for CAM (PRIVACY)

    1. OFFLINE Mode still does NOT exist.

    2. DATA is STILL being sent to NZXT WITHOUT USER CONSENT, PRODUCT IS STILL BEING SOLD WITHOUT THIS INFORMATION BEING PROVIDED UP FRONT ON THE OUTSIDE OF PACKAGING!

    3. USER(S) HAVE NEVER AGREED TO ANY DATA SHARING WITH NZXT AT ANY POINT OF TIME.

    4. USER(S) HAVE THE SOLE RIGHT TO SOFTWARE WHICH WILL NOT TRANSMIT DATA TO NZXT OTHER THAN TO CHECK FOR UPDATES TO THE SOFTWARE.

    5. USER(S) HAVE THE RIGHT TO A CLASS ACTION SUIT!

    6. FIX YOUR SOFTWARE , PROVIDE YOUR USERS WITH A COMPLETE OFFLINE VERSION.

    7. ISSUE…

    573 votes
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    15 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  4. GPU Fan Speed is --

    With latest NVIDIA drivers 416.16 NZXT Cam doesn't show Fan Speed (always --).

    https://i.imgur.com/9oguE0X.png

    45 votes
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    24 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cam won"t detect my Kraken x72 anymore.

    For the last few days cam has stopped showing my Kraken AIO cooler. I've updated cam, installed the asetek software, and uninstalled and reinstalled cam and it still isn't working.

    13 votes
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    2 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  6. cpu

    does not display psu (nzxt e850) consumption. CAM ver.3.7.5

    3 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  7. RGB preset deleted

    Hi. I bought my H500i case from NZXT and after 3 days CAM sent me notification that you have deleted my RGB preset thing (i dont know exactly how it was written there). I cant even see the preset icon in left bar of the CAM. CAM also cant detect GPU fan speed (it says that there is --RPM). Can you please help me??

    3 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  8. WOW, I wish I would have saw this forum before I bought the First one

    I saw this review : https://en.wikipedia.orghttps://www.tomshardware.com/reviews/nzxt-kraken-x72-360-cpu-cooler,5575.html, and was down with buying a Kraken X72 for my Thermaltake Tower900 build. Even though I cringed at having to finally get Win10, as I am totally one of the guys that would use Win7 up to one year past support, but that is whatever, I can adapt and move on. Having info sent about my CPU and and GPU when I'm online is fine, thats not something I guess I really care too much about..........But...Are you saying you need to log in to use this...HARDWARE...with an online service?? I just can't wrap…

    4 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fans/RGB no longer detected by CAM

    Recently CAM decided after i closed it to not recognize any of my fans or rgbs that were previously there and usable i tried reinstalling but it still doesn't detect them i am using the h500i case with nzxt top and back fans with the rgb stripsthat came with the case and a AMD cpu fan

    9 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  10. No GPU Fan speed monitoring in CAM with my Aorus 2080 TI xtreme

    I can't see the fan speed --RPM

    what can i do?

    13 votes
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    5 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  11. Cannot see the rgb panel

    When i log in the CAM, it shows me every panel, but the RGB light doesn't seem to be anywhere.

    It has been like 2 weeks now that i cannot see the rgb lighting.

    I have the case NZXT h500i, everything were working fine but the past few weeks i cannot see my rgb channel or even the panel in the platform on the left side it used to be. It seems, to missing some other panels too but i am not sure which ones.

    If someone could help me,
    Thanks for your time.

    10 votes
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  12. x62 kraken LED not working

    New x62 Kraken LEDs and LED strips on the H500i not working. The LED strips connected to the HUE+ on the H500i are turning on but will not change colour in CAM. As for the kraken the unit is being found in CAM and seems to be operating correctly but again the LEDs will not turn on at all.

    10 votes
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    4 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  13. Unable to change Kraken x62 Lighting

    I have not been able to change/update my Kraken X62 lighting after upgrading to Cam 3.7.4. Please help.

    21 votes
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  14. Alternative to CAM. I give up with it.

    At this point I give up. I'm tired of seeking support from a developer that simply doesn't care about their user's opinion on it. Is there any other software/s out there that I can use to control my pump and fan speeds?This software is utterly useless.

    5 votes
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  15. NZXT Kraken X61 Is Never Detected After PC Wakes From Sleep | CAM Version 3.7.5

    This is unexcitable NZXT! I as well as many others been experiencing this issue far too long now but today I nearly lost it when I saw that my AIO's fans were idle while I was playing a game. My temps were steadily rising into the 80's. How's this still an occurring issue if what it seems like every update/patch a member from your team ensures that the issue itself has been resolved when it hasn't. It's sad that I can't trust the software that's supposed to go hand and hand with the hardware that I've purchased. I may have…

    8 votes
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  16. 1 vote
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  17. CAM uses junction temp instead gpu temp on radeon 7

    CAM uses junction temp instead gpu temp on radeon 7
    Junction temp usually keeps upto 110 degree
    which makes fan speed 100%
    need to fix this problem

    4 votes
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  18. Cam rgb not showing up in cam

    I have an H500i case and for the first week or two cam was working well until i noticed my set rgb had turned back to just a white light. I went back on to cam to see the rbg section was completely gone and i can't access rgb now. Please explain why this is happening.

    4 votes
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  19. NZXT HUE+ isn't detecting my LED Strips or my NZXT AER RGB fans even though the Hue+ is lit up

    I have a NZXT Hue+ that works whenever I seem to unplug it and plug it back in. After about a day, I reboot my computer and the fans and RGB strips default back to white and aren't recognized in the CAM software for me to change.

    6 votes
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  20. 0 dB on the test for adaptive noise

    In the tab for the adaptive noise, all the graf are at zero.

    https://imgur.com/i4DwHvM

    7 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
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