CAM Bugs

Please post your bugs/issues here. Be sure to browse first however, as someone may have already submitted a similar issue.

  1. CPU Temp

    I have the Kraken X62 on a i7 8700, and everything seems to be working well, however; when I play a game, I sometimes get a CPU high temp notification. The notification states that my CPU has hit a temp of 80+ degrees, but when I look at the temp data, as well as the gaming data, my CPU temps are in the 60+ degree range. I'm just wondering if these are false notifications, or if there might be an issue I'm not aware of. Thanks!

    1 vote
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  2. CAM doesnt not install I WANT a REFUND !!!

    PLEASE give third part software control as this CAM does not install

    1 vote
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, thank you for contacting CAM support and sorry for the inconveniences you are experiencing at this moment.

    If you see a message that says “There is a problem with this Windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.”
    Try installing Microsoft’s Diagnostic Tool to help you with the installation/uninstallation of CAM
    https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed. Then try reinstalling CAM again after.

    If you are stuck on the “Preparing Files For Removal” page during installation:
    1. Open the task manager
    2. Find the process called cmd.exe *32
    3. End that process
    The installation should pick up again, if not try relaunching the installer again.

    For any other issues you can also try installing an external uninstaller (IOBit Uninstaller) http://www.iobit.com/en/advanceduninstaller.php to do a clean removal of CAM from your PC. Then try reinstalling CAM again after.

    If the…

  3. Fps counter showing up to 1500fps in witcher and assassins creed origins

    The Fps counter is going up to 1500fps, event in the event log is shows crazy high.

    1 vote
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    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  4. nzxt cam 3.5.80 NOT WORKING

    NZXT CAM ver. 3.5.80 and dosn't work at all.
    I am worried about , resectly install SpeedFan,,, is it effect to CAM?
    (SpeedFan remove now)
    and now, remove, reinstall, and does not start... not respone...

    4 votes
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  5. CAM blocks the Razer-Chroma Configurator

    The Chroma App from Razer ( included in Razer Synapse) gets blocked out. I still can switch between my profiles but as soon as i try to open the Configuration it gets blocked and won't open. Sometimes CAM pops up instead.
    This happens since i first activated the LED Strips in my case via CAM. CAM Version 3.5.80

    1 vote
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  6. 3 votes
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  7. 4k overlap issue

    GPU info gauge area falls underneath Storage. cant see GPU gauge speeds

    1 vote
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  8. GPU Stats missing

    Every now and then the GPU stats such as usage or temp go to 0. Then if I close CAM and reopen it, all GPU stats are gone, not 0, just gone. I have to restart my PC to enable it to view the stats again,

    I have an Asus STRIX 1080TI and CAM is pretty useless if it cannot even show GPU usage stats. It used to be a million times better in the past when I used it, than it is now.

    1 vote
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  9. My rpm option is not seen in the menu and my fan is running at full speed and I like to put it in silent mode, fix this problem!!

    My rpm option is not seen in the menu with update 3.5.80 and my fan is running at full speed and I like to put it in silent mode, fix this problem!!

    1 vote
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  10. Uninstall nearly deleted my PC

    I was going through programs I didn't need anymore, CAM being one of them, I uninstalled it using the same process you use for any uninstall. Most of the times a question asking to delete the "user preferences or settings" pop up, so you instantly click yes, right? Well, except this time you deleted my whole games folder. Why would you put such an option in there? FIX THIS! I could've deleted my whole year of studies!!! Get this fixed ASAP

    6 votes
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  11. Hue+ boots up on white until cam opens

    When i first installed the software and saved my colour profile the computer would always boot up on my chosen profile/colour setting which is red. Now just recently it always boots up on white until windows opens up. Really want to know how to fix this problem.

    6 votes
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  12. LEDs Showing wrong colors

    colors being shown through LEDs arent the ones I picked in the software. i.e. covering marquee of black to white to black and instead I get white to red. I've disconnected, unisntalled, and this continues to happen with updates.

    4 votes
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    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  13. CPU tab missing in software

    After reinstalling, restarting my PC, i just can't fix it, im using 3.5.80 and there is just no tab for selecting my CPU fan speed preference, it's making it frustrating to game on because i keep getting messages that my CPU temp is spiking up to 85, and it is, i've checked using coretemp. Can someone help me fix this issue? I've checked the bug reports section and i've found only 1 other person with this issue but it hasn't been answered or solved yet. Thank you.

    3 votes
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    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  14. CAM Fan Category Problems

    On the fan category tab, when you press it, the Fan and Pump buttons appear at the top. These two buttons set the current mode for the profile curve setting for each.

    However, if you click on the Liquid, CPU, and GPU links at the bottom of the chart, they never are in sync with these two buttons. Same goes if you click on the three links, they don't sync with the upper two buttons.

    Get rid of the three bottom links as they are not needed. It is difficult to know exactly which fan mode the user interface is…

    1 vote
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  15. 1 vote
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  16. LED interval and direction does not

    LED interval and direction settings do not reflect selected channel's settings, but just show the previously selected channel's interval and direction.

    1 vote
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  17. Fan controller shutting down

    After, I'm assuming, the CPU temperature goes too high, the fan controller (the one within CAM) freaks out and sets my cooler fan to 100%. It's never done this before, and even restarting my computer won't help (I have to wait for, again assuming, the temperature drops) and the fan speed will still be at 100%. I'm using CAM 3.5.80

    6 votes
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    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  18. Hue+ Lights not detected now either???

    So see my other post about fans being stuck at 100%. I start up this morning and now the software only sees my Kraken x52...not any of my fans or light strips! WHAT IN THE HELL IS GOING ON?!! At least post the last version so we can roll backwards. Fix it soon or I'm going to have to switch to another manufacturer...which I REALLY DON'T WANT TO DO!!!

    1 vote
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    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  19. ваше крепление и стойки не качественные.

    Крепления и стойки не качественные, сломались, что делать?!

    1 vote
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    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  20. Kaken X62 max. Pump RPM depends on RGB Template

    so here is a weird issue with CAM and the Kraken X62.

    the Pump speed in "fixed Mode" can be set anywhere from 60% up to 100% in the CAM software. so far nothing new....but here is the deal:

    if I choose the RGB "Breathing" Preset I get a max pump RPM of 1700 at 60% and 2850 RPM at 100%.

    well, I do not use that Preset and picked the "Covering Marquee" for my daily use. for some reason I get 2005 RPM at 60% and up to 3500 RPM at 100% in "fixed mode" with this RGB template.

    4 votes
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    2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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