X570 Aorus Master - Wrong CPU Temp
CAM CPU Temp stays constant at 50C regardless of system load. Doesn't seem right to me.
Ryzen 9 3900X
Gigabyte Aorus Master X570
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latest version gives correct info on cpu temp (3900x with Gigabyte Master) but crashes after a few minutes leaving fan's and low temps not reacting to cpu temp!!
E. Lementary commented
Soooo happy to have read all threads here about CAM. Lots of reviewers write about how fantastic the Kraken operates but they forget to mention that the software controlling the Kraken can potentialy damage your build.
For so many years, issues stay and keep coming up. I would say it's just criminal to keep selling the product with faulty software. Lets sell a car with a faulty ECU controlling the coolant system. The engine is great but damn, it can get real hot so just stop when the red sign go on blinking mode and all sorts of emergency sounds are hearable. Yeah well, that's the risk when you buy this car hence Kraken.
Way to go NZXT/Camwebapp! Skipping the Kraken for my new build. Unbelievable NZXT apparently doesn't care about their paying customers and future customers. A company operating with such believes need to sent their directors/managers on a long period of shaming sabbatical. No time for a sabbatical? Just file for bankruptcy, best option! Total disrespect for the product they are selling.
Jose SerranoM commented
Same problem, b450 tomahawk max, ryzen 3600. Temp up and down like a roller coaster
You can add me to the list ... contacted NZXT support via chat the guy James acted surprised, apparently he is a great actor. After a few minutes of searching I see people are having the same issues. Cam will work for a bit then it just stops doing anything... I have to kill it or reboot, I have disabled for now. Mine is a BLD order from about two weeks ago and the installers did not even plug the pump into the motherboard I suppose this is normal as its supposed to use cam software but Gheez.
ryzen 9 3900x
MSI MPG X570 GAMING EDGE
Will_S is on the right track. All the false temperatures (Windows, Cam, Core Temp etc) are reading off of the X570 Chipset temperature rather than the CPU temperature. If you set your Kraken cooler to have fan speed controlled by liquid temperature instead of CPU temp then it will prevent damage to the cooler from constant fan speed regulation as well as get rid of the annoyance of hearing fans when we shouldn't. I have personally verified and given this info to NZXT which they are already working to fix in a Cam Beta update. (We have to install Cam Beta as the old Cam software stops at 3.7.8)
This is distinctly a problem with X570 design since even Ryzen Master was reporting the wrong temperatures when I used it in July and August.
The temperatures that Cam read fluctuate all over the place, up and down like a yo-yo and as I type this they vary between 34 and 46 degrees Celsius. Now this of course causes the fan and pump speed to go up and down also. Have the Ryzen Master software running and that shows the CPU temp as around 30 degrees constant. BUT also have the app Core Temp installed and that basically mirrors the Cam software temps . I would hazard a guess that this may have something to do with the new X570 motherboards and both Core Temp and Cam get their readings from something different then Rzyen Master does.I have the Aorus Master and the Kraken X72
And throw in the "freezing of the Cam software"and its a major problem
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Jack Brown commented
You can try going through the RMA on the NZXT website to get a refund, but I have been using the beta software for my pump and just control my radiator fans through bios. It works well enough for me for now.
Hey there does anyone found a fix? if yes please share it. I disappointed so much with my new build that i paid for Kraken x62 so much money and isn't functional at all. I add it on eBay but no one wants to buy it and all have 3000x series builds. I want my money back and i will write at trust pilot my experience.
With 3.7.8, CAM can work only for 3 minutes and then stop working.
Added stock cooler and ask for refund from the store i got it and accepted it. NZXT i cannot trust your products anymore.
Stopped working.... again shows fixed temp. I will ask refund, unless they fix it into 24h.
Also doesn't log in stays at Loading screen.
The new version works for about ten minutes on my asus strix x570 and 3900x. After that reading stalls.
There is a fix out there my NZXT version CAM 3.7.8 that fixes permanent the problem. Click from your app "Check for updates" or download it.
MSI X57 Gaming Plus ,
Exact same Issue.
Exact same issue. I heard Ryzen 3000 isn't supported with CAM yet
Fix incoming anytime soon?
x370 CROSSHAIR VI HERO 50 fixed. And other Bugs: https://puu.sh/DYsZA/039ced1a3d.png
Hakbong Kwon commented
50 C, fixed cpu Temp
Asrock Taichi x570