h400i rgb strip problem
Only one led works in the given led strip and it only shows green
Hello Kingston, sorry for the inconveniences you are currently experiencing.
Here are the possible solutions that have been provided to me.
Smart Device LED Strips
If you are using a Smart Device and CAM is detecting the device but the LEDs on the strips do not light up or is lighting up in abnormal colors.
Please be sure to check if all the strips are properly aligned. The arrow on the connection cable should be pointed to the . The connection cable can sometimes cause issues. If the connection cable is the issue, please contact our support team over at https://www.nzxt.com/customer-support to look for replacement connection cable.
Please let me know if any of these work for you.