Fans shut off when cam opens
I have a h700i case that I recently built in. I installed the cam software, and ran the benchmark tests and everything. I noticed though, that every time cam is opened now, all of my case fans shut off. This is a very big issue, as my cpu overheats, and I cannot continue. Please respond with reasons of why this happens.
Hello, please update to the latest CAM software (currently 3.7.0, found here: http://camwebapp.com/download/).
I’d also suggest uninstalling the previous version first before installing 3.7.0.
Once the program is updated, please verify what setting you currently have in the cooling tab and try changing it to be fixed 100% or Performance and let us know if the fans react to this. (It is possible that your fans shut off because the setting could be in Silent). If this is not the case, please let us know so we can get in touch with you via Email so that you can send us the logs.
Support team can you please respond to my reply email that I sent with the logs? Thanks
we should be getting a fix soon don't worry...?
I have the same issue any response from NZXTY? Until then I am uninstalling CAM
me too! same issue
I'm also having this issue. They work until CAM loads then they stop. I'm on an ASUS Maximus ix Code and trying to figure out the correct settings for my fans in BIOS to ensure this isn't interfering.