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Problem with correct recogintion of HUE+ RGB strips and GRID+ fans

Hello,

my 4 LED strips connected to port 1 of the HUE+ are recogniced as rgb fans in the cam software. Also my noiseblocker B12-2 fans with max 1300rpm are not configurable and always spin with a lower rpm. It is sown in CAM, that some spin at around 600 rpm, and some at 0rpm, but in reality they are all the same speed.
I want to be able to configurate the speed but it´s not possible.

Here is what i tried to solve the Problem, but what didn´t work.
I deinstalled the software, shut down the pc, disconnected both, the GRID+ and the HUE+, started the PC to get shure, the cam got deinstalled, did a restart, reinstalled the latest version of the CAM software, startet CAM with still disconnectet GRID+ and HUE+, signed up, closed CAM, shut down the PC, connedted GRID+ and HUE+, restartet the PC, started CAM and the same Problem showed up again.

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    Basti shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  Eric Lam responded  · 

    Please be sure to check if all the strips are properly aligned. The arrow on the connection cable should be pointed to the +5V on the strip. If you are using any extension cables please check those as well.

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