Sync mode does not allow any changes to profiles.
I own an Hue+ and an H7 Quad Lumi. They work fine when they are not in sync, but when I enable the sync all, I am unable to use any profile other than the default. Attempting to make any changes adds a blank space overtop of the profile selector, and makes no actual changes. This means I am unable to change the color, speed, or any other settings for any of the presets,
Hi there, the sync mode function currently does not allow you to create a new profile. You can use a existing profile from our device tab and apply it in sync mode.
AdminEric Lam (Admin, CAM ) commented
Hi there, try creating a profile in your HUE+ or H7 first. Then save it. After that go into sync tab and select profile for the same lighting mode. You should be able to select your saved profile from your other devices then.
I am unable to choose any profile other than the default. That is my issue.