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SSD and HDD not showing up in dashboard

My storage devices no longer show in the dashboard after latest windows update. Cam v 3.5.0

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    Ethan shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    completed  ·  AdminEric Lam (Admin, CAM ) responded  · 

    Hi there, try restoring the performance counter registry settings.

    First close CAM

    1. Go to Start, type”cmd”.

    2. Right-click on cmd.exe and choose ‘Run as administrator’.

    3. Type “lodctr /r” and press enter.

    You will then get the message ‘Info: Successfully rebuilt performance counter setting from system backup store’.

    Then restart your PC and see if your drives are detected properly.

    9 comments

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      • Ethan commented  ·   ·  Flag as inappropriate

        Just opened cam again, and it was showing the capacity of my storage, but not the names of the drives. I tried the command prompt again, and this time it said it was successful and it’s displaying everything correctly

      • Ethan commented  ·   ·  Flag as inappropriate

        I just typed that into command prompt and it said it was unable to rebuild performance counter

      • Chris commented  ·   ·  Flag as inappropriate

        I have the same issue. Storage doesn't show correctly.

        https://goo.gl/MmPwXj - My C drive is larger than showing the free space is larger (Mini mode)
        https://goo.gl/znL6Y1 - My storage doesn't even show up (Normal mode)
        https://goo.gl/o8mwNz - The build pages shows correct disk sizes but doesn't detect the disk type

        The disk are both Intel SSD drives.

        Really need a fix to this as it has been this way for the last two releases.

      • aaronbennett21 commented  ·   ·  Flag as inappropriate

        I am having the same issue. I reinstalled a few programs to see if it was anything new that was causing the issue but it is still there. Also, my CPU Temps are going crazy and wont stay steady, always fluctuating from 35 to 48 degrees with no "real" load on my system.

      • davidamar9 commented  ·   ·  Flag as inappropriate

        The storage section is empty , rebooting won't help, reinstalling not helping too...

      • Kory commented  ·   ·  Flag as inappropriate

        does this to me occasionally. A reboot usually fixes it for me. This just started for me when I installed EVGA Precision X about a week ago

      • Anonymous commented  ·   ·  Flag as inappropriate

        does not give any info on my drives. I have a samsung 950 pro for a boot drive, a WD black 5TB for games, and a seagate 2TB external drive for backup. All it says is N/A

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