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IOS App logs in but displays nothing

IOS app installs ok and logs in fine. But displays nothing ?

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    Jonathan shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
    under review  ·  Eric Lam responded  · 

    Hi there, we’ll be launching a new update for the mobile app in a couple of weeks that should resolve these issues.
    Sorry for the inconvenience, and thanks for the cooperation.   

    13 comments

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      • Kaleb Hurley commented  ·   ·  Flag as inappropriate

        Same issues here. When I log in on the mobile app, I don’t see anything, only blank boxes and I keep being notified to update the PC version.... is there a fix coming???

      • Rachel commented  ·   ·  Flag as inappropriate

        Any news on this please? just installed latest CAM on PC and iPad. Ipad cannot see my PC. says i need to update the CAM version on my PC!?

      • Hadrien Gomez commented  ·   ·  Flag as inappropriate

        i just made the "new update" but i have the same issue as Jonathan
        i'm connected to my account, i see my 3 setups, but they're disconnected, i can pull to refresh x times, nothing's appenning

        i'm on iPhone X 11.2.6, with iOS CAM version 2.1.2

      • illusionist commented  ·   ·  Flag as inappropriate

        i have the same problem, iPhone X + is no data. I only see some old frozen data.
        Also it says that my PC is turned off, when i try to refresh sometimes it goes to online and doesn't show no new data.

      • Dale commented  ·   ·  Flag as inappropriate

        Same here iphone 6s+ app shows nothing but name of pc. no data what-so-ever. will even show pc is offline when im using it currently

      • Anonymous commented  ·   ·  Flag as inappropriate

        Same, the pc app works fine and I log into the mobile app on IPhone 6s+ and it displays my PC as offline even though its online and running the app

      • Anonymous commented  ·   ·  Flag as inappropriate

        same here. using iphone 5se. first time using the app but see nothing on the phone except my name after logging in.

      • Anonymous commented  ·   ·  Flag as inappropriate

        Same issue here...CAM works fine on PC, but when I log in on my iphone 6s+ running the most recent version of iOS, I only see the name of my PC (shows as online) but nothing else.

      CAM Bugs: Mobile

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