Installed grid+ according to manual.never worked.i followed basic troubleshoot.never worked.at this time i have connected a new usb cable to external port.now i can see a grid+ tab at cam,fans are working at 100% speed and i cant control them there is 0 w and 0 rpm indication for chasis fans.the cpu gpu indications are propably correct.please note im not a beta tester and i expect when i buy a product at least to work.if this product is defective (and i read so many complaints)we consumers should be informed and buy on our own risk.
Hey there, that is very strange. What fans do you have connected to the Grid+? Have you tried other basic troubleshooting steps?
- Go to Control Panel and click on “View Devices and Printers” then remove the MCP2200 device or any Unknown USB Device. Then restart your computer and check CAM again
- Exit out of CAM, then unplug the USB from the device. Then wait 10 seconds and plug the USB back in. Then start CAM again.
- Use a different USB port on your motherboard