New CAM update has caused me to lose most of the software installed on my hard drive
I received notification of a new CAM update this morning and I chose to install it as usual. I have most of my software for my PC in a directory on my HDD which is also where CAM is installed. When I returned home I noticed that since the update CAM had installed straight into the Software folder and not into its own subfolder which left quite a mess so I thought the safest option would just be to uninstall CAM and reinstall it again ensuring it was in a subfolder. Unfortunately after uninstalling it has wiped every piece of software in that folder, I have attempted to use Recuva to try get these programs back but it has had no effect. I am extremely furious that this has happened and would like to know if anyone else has experienced a similar issue as I have lost a large number of programs and will now have to download them all again costing me time and potentially money.
Hey there, you are correct in that when CAM is uninstalled it will remove the files inside the NZXT folder. Do you remember the directory in which you installed CAM? That could play a factor as well. I do apologize for issue you are going through.
I just had the same problem. I had cam re-installed and now, most of my programs installed on the same drive were moved to AI_RecycleBin. I have no idea weather I just paste 'em back or re-install to avoid issues with my programs.
Kieran McGoldrick commented
I have just now discovered the cause of this issue. Whilst clearing out my hard drives I used WInDirStat to see what unecessary files may be taking up a lot of space and discovered a folder named AI_RecycleBin. This folder was not in the directory in Windows Explorer and was taking up 59.9 GB. After looking inside it I discovered all my old software from before I uninstalled CAM. I have googled the name of this folder with CAM after it and have seen a few other similar cases of this folder being made and moving their files after uninstalling CAM. I may be late on bringing this to you but there is no question that this issue was caused by your software.
Kieran McGoldrick commented
I due to limited space on my C drive as it is an ssd I usually install my programs into a separate HDD in a basic folder labeled software. There is nothing special about this folder and can't think of anything that could have caused this, CAM was also originally installed to that folder about a week or two ago. The only thing I did on my computer before all my programs disappeared was install that update and then uninstall it due to the mess it made in the folder. When you uninstall CAM is it programmed to just delete all filed in the folder it is located in because that is the only explanation that comes to mind?