PC hard Freezing using CAM Software
So about 5 weeks ago I built my new PC.
So I have been running windows 10, with booting cam on startup. And for weeks the freezing problem haunted me, I tried everything to figure it out from Memtest(over 16h) to endless benchmarking and stress testing software. Updating Bios, reformatting and pretty much updating every driver I could find. And recently I have not been starting cam on startup and my pc is fine, I can leave it on all week with no issues.
The freezes that I used to have however did not occur instantly, it could take a couple of hours before it would freeze but usually when I was ideling, like AFKing in a game or watching a series on my pc.
I am 100% sure that it is CAM software causing the freezing as I have not had a single freeze all week without using it. I did try turning it yesterday and boom a freeze after 2h.
With freeze I mean everything freezes and forces me to hard restart my pc (not the software freezing)
Here are my Specs :
Z170A GAMING M9 ACK
i7 6700k 4.0Ghz
32GB Corsair vengeance 2400Mhz
1TB samsung Evo 250
2TB Seagate HDD
Corsair HX1000i PSU
If you could figure out what causes this please. I really like the CAM software and want to use it again.
Hello, please try the latest update, version 3.6.6. We have made many improvements with that version and it is working better for many of our customers. If this issue continues to happen to you after updating, let us know so we can get in touch with you directly and figure out why. Sorry for the previous inconveniences, and thank you for your help.
You're loosing customers by the day if you dont fix this problem asap!! I was getting ready to spend almost and easy $1500 on nzxt products for my next pc build. But you let the pathetic software and all these problems customers are facing to stop me. Please sort it out !
2020 February 6 brought my pc to Best Buy thinking it was something wrong with my pc but it’s the cam software that freezes it just did test on if I don’t open Would it crash and it didn’t software is absolutely broken and now how am I gonna control my leds shit
Hi, the exact same thing happens to me, and i have isolated it to CAM, it makes my computer freeze its new build 2020, I currently have to open cam to have my lights go the right colour and chnage fan speed if needed, then close it again to avoid the crashes
I have most uptodat CAM
Yeah, the programm is just fckin trash! I installed it after a year and thought, you may fixed it, but no! I lost my TFT Game!!!
Even with 4.0.13 its hard freezing PC, nothing changed. Do not use CAMAPP!
Vladimir just buy corsair commando for fan control, or just plug all to motherboard and setup your fan in your bios... or just use https://github.com/jonasmalacofilho/liquidctl
did anyone manage to beat it ?
The application completely blocks the PC, the picture on the monitor freezes tightly, only a hard reboot helps. This happens on Windows 10 1903. It was not tested on other assemblies. Problems started on beta version, uninstalled and installed version 3.5.2 old, the problem remained. Administrators where is the solution to this problem? The problem is in the CAM software!
Yeap, agree, CAM software is bloatware that gonna rip your PC hard. I was searching a problem with PC hard freezin for 2 days and finally can confirm that all this problems were caused by CAM software 4.0.72. WTF NZXT
Lou Cifer commented
amd system new 2700x rx590 random crashes critical windows error took computer back thought it was bad parts same thing I installed all my software and cam last it started to lock up and restart bsod uninstalled it and no more crashes .I never had any problems with intel computers with cam guessing its tied to amd drivers
Same Shit herei n 3700x....took me 20 restarts to get ist running and then deinstalled it. Liked tue idea...
John Whitehot commented
i'm commenting just to say that i'll never ever buy nzxt stuff again until it's ridden of cam.
my x61 (and cam) worked flawlessly with windows 7 for years, then i installed w10 and there is no way in this universe to stop cam from crashing the system.
stop listening to nzxt support that is something "in our computers", there are hundreds of ppl complaining that cam crashes windows 10 based systems.
these comments go back years, which means that the underwhelming developing team hasn't been able (or willing) to find a fix after releasing dozens of new versions.
stop finding ways to make the cooler work as a spying device and start making it work like a cooler and you'll have my money.
I have the same problem. I just installed this dumb thing about 2 weeks ago. Since then I've been getting hard freeze anytime I try to open a game. I wish I could get my money back for it. I've also read that the pumps die on the liquid coolers after about a year. I was dooped my pretty lights and bought this POS.
With cam 3.7.7 running, I get 2 times hard freeze while gaming within 12 hours. The screen just freeze and totally no response when press anything even trying to launch task manager, forcing me to hard restart my pc.
Yup, I've isolated it to CAM software as well. I get plenty of pc crashes when it is running. I've been testing it out by turning it on and off, and my PC becomes belligerent with CAM running. Maybe CAM needs years to get this figured out, or maybe not, they already have our money.
[Deleted User] commented
CAM CREATORS ARE A SON OF A BITCH WITH HIS STUPID PROGRAM. 5 DAYS LOOKING FOR THE ORIGIN OF MY FREEZES AND WAS THAT STUPID PROGRAM.
I have CAM causing errors with BSOD, and when trying to tell support this they tried to say that it was my computer. The thing that I dont understand, is if it is my computer then why does it only happen when their software is installed onto my system?
Kyle Dencker commented
I have the same issue. Computer works 100%, but when I open Cam, the lights all turn blue and 1-5 minutes later the monitors turn off, and have to unplug the thing. Very disappointed.
Still a problem. Running the app for about 30-90 seconds then both my monitors black screen and I have to reset my PSU block manually.