CAM Bugs

Please post your bugs/issues here. Be sure to browse first however, as someone may have already submitted a similar issue.

  1. Cam not showing on the right monitor every restart

    I have a dual monitor setup so I use my second monitor for my monitoring apps. I have cam set to open when windows starts and should open on my second monitor. However, just after the update, whenever I start my computer it defaults to my 1st monitor which is annoying cause I need to line it up again on my second monitor. How do I fix this?

    10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    5 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  2. 10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  3. Aer Rgb fans connected to Control Hub not lighting up

    So I got the H500i and it comes with a Contol hub. The Kraken cooler and light strips work fine but the Fans only spin and don't light up. Cam recognizes the fans but doesn't let me control the lighting.

    10 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  4. Cam not minimized

    Hello.

    In last version CAM minimized not working when system load you must start app again.

    When option - Start cam minimized unchecked. Program start normaly when win load.

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Good afternoon, please update to 3.6.5 and if your issue continues to occur, provide us with your program logs so we can verify why this is happening. Thank you.

  5. Lighting preset options not available.

    I have h700i with two included led strips connected to the smart device but half of the lighting preset options are not available for me for example the 'rainbow flow'. When I click an unavailable option it only says ''the current mode is not supported with the current selected channel".

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  6. CAM Overlay keeps on turning off by itself whenever PC restarts

    Whenever I start my PC from complete shutdown or just restart it, I have to enable the CAM Overlay every time.

    It looks like CAM is resetting the CAM Overlay to default settings which is Off and not saving the users setting.

    Thanks

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  7. CAM software is stuck authenticating

    I just finished this full-NZXT build and I'm immediately disappointed with the result. WHat's with the broken software that REQUIRES a network connection to work?

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  8. Brightness control

    Provide in the software an option to control the brightness of the leds (logo / circle) - intensity.

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  9. Hue+ LEDs flashing/wrong colours in Marquee

    This only seems to happen with the Marquee setting. I flashes in random Colours. I set the Marquee to red but every few seconds one or more of the LEDs of the Marquee flash in another colour. Blue, White and Green the majority of the time.
    CAM Version 3.5.90 . OS is Windows 10 home Pro and i'm using both channels with each having 4 stripes. One displaying the CPU Temperature (Channel 1) just fine. Since this happendes to a user before in an earlier version i hope this is getting fixed soon.

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  10. Have to press "Accept" every time I launch CAM.

    Case: Fractal Design Define R6
    Motherboard: ASUS Z370-E Gaming
    OS: Windows 10 Pro 64-bit
    CPU: Intel® Core™ i7-8700K
    RAM: G.Skill Trident Z RGB 3600MHz 16GB
    GPU: EVGA GeForce GTX 1060 6 GB SC Gaming
    AIO Cooler: NZXT Kraken X62
    PSU: Corsair HX750i
    Storage:
    Samsung 960 PRO 512GB M.2 PCIe SSD
    Crucial MX300 525GB
    Seagate Barracuda 2TB

    I have to press "Accept" to the GDPR warning every time I launch CAM.
    Also, settings wont save half the time.

    CAM 3.7.0

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  11. 3.6.3 can't change language

    CAM 3.6.3 Cannot change language in new installation of windows 10.

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  12. "Settings upload failed" - CAM This happens every few seconds. In a single minute I've gotten 6 notificaitons. Please help.

    The settings seem to have worked just fine, my Kraken's lights are doing EXACTLY what it said they would...but I'm up to 10 notifications since starting to type this plea for help. Please, help!

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  13. CAM 3.7.2 auto start not working!!!!!!!!!!!!!!!!

    CAM 3.7.2 auto start does not working!! AGAIN!!! And Again!

    All 3.6.xx + version have lot of different bug!!

    Really what is the difficulty of writing and update a simple AIO program ?!

    JUST FAN + PUMP + LED CONTROL ,That would be yours!!

    WE DO NOT WANT such STUPID THINGS .. for example cpu-gpu overclocking , fps overlay etc etc ..

    They have special programs for us that work normally!
    (Cam is a piece of shit!)

    The internet AIO forums are full of : people not buying NZXT product ,Because the CAM software needs to be added! WAKE UP…

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  14. Liquid temp not the same as in AIDA64, HWinfo or v3.3.5

    Since me previous bug was closed with a scripted answer, I have made screenshots of with version 3.3.5 and 3.5.3 while having AIDA and HWInfo opened at the same time in the same conditions. There is 5C difference on the 3.5.3 screenshot.

    https://imgur.com/N9kh1vh
    https://imgur.com/NXYGV0l

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  15. Nzxt CAM incorrect liquid temp

    Hi!

    Nzxt CAM incorrect liquid temp show.... other temps read ok.

    But Hwinfo64 and Aida64 allways show more 4 C degrees than CAM.

    CAM liquid: IDLE 30C /Hwinfo,Aida: 34C/

    LOAD CAM: 34C /Hwinfo64, Aida: 38C/

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  16. No control of fans or pumps after update 3.7.7

    Just updated to 3.7.7 and I now have no control over my fans or pumps. I have a Kraken. This seems to be a reoccuring problem with your software. Any ideas on how to fix this?

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  17. 9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  18. SOFTWARE FROM LIDL

    Good job on destroying the software once again, never seen most broken full of bugs in my entire life. newest "update" 3.6.5 nothing is working literally, it recognise only hue+ i have the nzxt kraken x62 and dont recognise it anymore. i cant change the colors and the most important thing i cant change the fan and liquid speed. let me know when you have a solution i paid good money for your kraken. please dont not reply with an answer like restart your pc or try to login with another account, because i already tried it. i need a…

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, please try the latest update, version 3.6.6. We have made many improvements with that version and it is working more smoothly.

    If you continue to have the same issues after updating, please send us your logs to verify why CAM is not detecting your hardware.

    Sorry for the previous inconveniences, and thank you for your help.

  19. 9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    3 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  20. Software Agreement Screen. I CANNOT SELECT Agree,ONLY DECLINE

    Software Agreement Screen. I CANNOT SELECT Agree,ONLY DECLINE

    9 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, what version of CAM are you using? This issue was fixed in 3.6.3, and the latest version is 3.6.7. Please update to 3.6.7 and let us know if you still have this issue. Thanks.

1 2 5 7 9 87 88
  • Don't see your idea?

CAM Bugs

Categories

Feedback and Knowledge Base