CAM Bugs

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  1. Alexa

    I think your should make these led compatible with Alexa, Siri and google home

    1 vote
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      0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
    • 24h time format in CAM??

      #stupid to not have this from the beginning

      4 votes
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        0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
      • Return Value without message

        I've just about given up on this software. I've thought I bought a CPU fan, but I've bought a nightmare.

        I havent been able to log into CAM with my facebook account since I bought the fan in december last year. I had to create an nzxt account.

        The cpu fan has started to create some really weird noises. Sounds like low car engine sounds.

        And to add insult to injury I bought the expensive fancypants case h700i case, with its smart features. But every damn time I try to calibrate the damn thing, I get an error saying "Error…

        16 votes
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          2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
        • CAM 3.5.8 will not open

          After software update, CAM will not open. Tried re-install and it did not work. Tried opening from Desktop shortcut and from original file location.

          5 votes
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            0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
          • Feature to change Power Limit of GTX 1060-6gb (9gbps) nonfunctional

            Alterations of Power Limit are in fact not applied to GPU.
            HWInfo reports drawn Watts of GPU as unchanged when Power Limit is edited through CAM, whereas drawn Watts change when Power Limit is edited with MSI Afterburner.
            I'm using the GPU: Zotac GTX 1060-6gb AMP! Edition+ with 9Gbps memory. Maybe it's an unusual edition as the standard memory bandwidth of 1060-6gb cards is 8Gbps.
            {Detailed IDs:(VenID:10DE, SubVenID:19DA, DevID:1C03, SubDevID:3438)}

            1 vote
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              1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
            • please show all of the cpu cores on a single page

              You have to scroll to see the other cores......i have an 8 core threadripper and i think that all 8 cores on one page should work...

              Thank you.

              1 vote
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                0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
              • Nzxt hue showing on cam, but led strips are not working.

                Nzxt hue showing on cam, but led strips are not working. First, i was running cam without updating it, only 1 strip worked (port1), and port2 with 4 strips wasn't working. Now, when i updated no-one is working anymore.

                1 vote
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                  2 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                • Last upgrade FPS missing

                  Latest upgrade FPS is missing from all of my games Please fix

                  1 vote
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                    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                  • CAM using 70% CPU while running

                    Starting today, the CAM application uses about 70% of my CPU while just running in the background. I first noticed this while playing a game. I paused the game to check my CPU temp and it was over 95C! I immediately closed the game, and noticed CPU didn't drop. I closed CAM and CPU dropped to near 0%. I've rebooted and as soon as CAM starts up, it immediately starts using 70% CPU again, which causes my CPU to start heating up again. It's ironic that the app that's in charge of keeping my PC cool is causing it to…

                    1 vote
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                      0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                      We hope this issue has been resolved. The following ticket will now be closed due to this ticket being involved with our older version.
                      Please update to our newest version 3.5.8 (www.camwebapp.com) and see if you still exhibit the same behavior.
                      If you do, please submit a new post or ticket by clicking on “Contact Support” on the right. Thank you.

                    • Nzxt Kraken x62 middle logo problem!

                      I cant change the logo on the cooler to white! instead it changes to pink/purple. I have tried uninstalling Cam a few times and ive tried changing it in Cam, the outer ring around the logo turns white without any problem but the logo cant. What should i do?

                      1 vote
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                        0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                      • want to uninstall cam

                        i just want to uninstall Cam but when i uninstall it csgo freezes and when i install cam again then csgo works fine. solution pls

                        2 votes
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                          0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                        • 1 vote
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                            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                          • CAM 3.5.80

                            Cam software won't open the overlay when you use the hotkey shift+O or any other entered value. I have noticed it works fine in League of Legends and Fallout IV, but it refuses to open in Diablo 3

                            2 votes
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                              0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                            • Cam missing light effects

                              Greetings from Romania!
                              In the CAM software(ver. 3.5.80) I have some missing light effects. Where would that be the problem? Please help.

                              https://imgur.com/xK3EpSH

                              1 vote
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                                0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                              • 1 vote
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                                  0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                • Kraken x62 ring not lighting up until windows 10 64 bit loads and I open CAM software

                                  I recently upgraded to Windows 10 64 bit and got a Kraken x62. When I booted up the first time the light on the ring seemed to light up fine when I hit the power button. Now I noticed that the light doesn't come on when I boot up my machine, the fans work fine but not the light. I have to open the CAM software and manually hit the lighting to have it work. I do have an Asus Hero (wi-fi) z370 board with RGB lights. I read somewhere that the Asus AURA messes with the CAM software? Can…

                                  1 vote
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                                    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Rgb on fans not working

                                    After the update the rgb on my fans are not lighting up.

                                    1 vote
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                                      0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Wont detect my Kraken x41

                                      Just installed Cam 3.5.80, after clean install of windows, had Cam awhile ago but then it stopped working, only just using it again but wont detect my X41

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                                        0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →

                                        If you are using a Kraken X41 and CAM is not detecting the device. You can try these troubleshooting steps

                                        Please go to the Devices Page and select “Detect Devices”

                                        Please exit out of CAM and install this Kraken driver https://www.dropbox.com/s/ktdih3rifenohk4/Kraken%20chip%20Driver.zip?dl=0 then restart your PC and see if CAM detects the Kraken

                                        Go into Control Panel and click on “View Devices and Printers” then remove the 690LC/Asetek Driver/Unknown USB Device and restart your PC. Then check CAM again.

                                        If you still see a Unknown USB Device, then it seems that the USB cable is creating a bad connection to the motherboard. This likely means the unit would have to be replaced. Please contact our support team over at https://www.nzxt.com/customer-support to look for an RMA on the unit.

                                        If you do not see any these devices then that means that the Kraken is not making a connection to your motherboard as…

                                      • i cant configurate myx52

                                        i tern on the computer but i cant change de velocity and colors because i dont see that optios

                                        3 votes
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                                          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                                          If you are using a Kraken X52 and CAM is not detecting the device. You can try these troubleshooting steps.

                                          Please go to the Devices Page and select “Detect Devices”

                                          Please exit out of CAM and install this Kraken driver https://www.dropbox.com/s/ktdih3rifenohk4/Kraken%20chip%20Driver.zip?dl=0 then restart your PC and see if CAM detects the Kraken

                                          Go into Control Panel and click on “View Devices and Printers” then remove the NZXT USB Device/Unknown USB Device and restart your PC. Then check CAM again.

                                          If you still see a Unknown USB Device, then it seems that the USB cable is creating a bad connection to the motherboard. You can try using a different USB cable to check and see if the USB cable that came with the package is faulty. You can use a mini to regular USB cable and route it to the back of your case to test this issue. If the cable…

                                        • X62 Ring won't light up

                                          Ring wont light up. Tried re installing. Followed their instructions. The pump seems to work ok and the lighting and YES its ticked to light up in the software. Any ideas would be welcome . I had a support ticket but they just keep e mailing me to reinstall. Zero Help

                                          1 vote
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                                            0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
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