CAM Bugs

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  1. OCZ Revodrive 350 Temperature Errors

    My OCZ Revodrive 350 doesn't show temperature in the program which is fine, but because if that it is occasionally reporting 128*C which is causing my phone to send alerts.

    Can support for this SSD be added and/or disable alerts of SSD temp too high?

    3 votes
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      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
      completed  ·  kyle.hsieh responded

      Hello,
      The last version 2.1.2 no longer support SSD temperature alert.
      Please let me know if you have same issue.

      Thanks.

    • Cam software can't recognise my Grid+

      Cam software can't recognise my Grid+. What should I do?

      4 votes
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        2 comments  ·  Flag idea as inappropriate…  ·  Admin →
        completed  ·  kyle.hsieh responded

        Hi
        It seems your problem is resolved, please let me know if you have same issue.

        Thanks.

      • update to Cam 2.1.0 cannot detect my gpu

        my GPU section show 0c and 0% in cam software.

        12 votes
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          0 comments  ·  Flag idea as inappropriate…  ·  Admin →
        • on starting windows (8.1 Pro, 64 bit) the cam 2.1 program starts to load, quickly, but always freezes at 75% (KRAKEN X61)

          on starting windows (8.1 Pro, 64 bit) the cam 2.1 program starts to load, quickly, but always freezes at 75% (KRAKEN X61). Repeated Uninstalling/reinstalling just gets the same result

          3 votes
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            completed  ·  2 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
          • CAM 2.1 Notifications tab blank

            notifcations are blank other than the timestamp.

            7 votes
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              0 comments  ·  Flag idea as inappropriate…  ·  Admin →
              completed  ·  kyle.hsieh responded

              Hello,
              We already handle this issue and we will fix this issue at next version.
              And we are so sorry that you could only fix this issue by disabling all notification.

              Thanks & Regards.

            • CAM 2.1.0 still freezes Diablo 3 full screen

              The new CAM 2.1.0 fixed some issues in the previous version and I'm liking it much more now, so great jobs guys!

              This problem was present in 2.0 and it still exists in the latest version. I have CAM 2.1.0 running and playing Diablo 3 full screen, the readings are fine. But when I alt-tab to my Windows and go back into Diablo 3, the screen freezes. The game is still running though, as I'm able to click on the menu item in game, alt-tab to Windows, then go back to the game and it would open the menu. I…

              1 vote
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                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                Thanks for letting us know about the Diablo III issue. We will fix it in an upcoming patch. We have an update today that should fix the red box issue in the Overlay menu.

              • CAM 2.1 thinks that Asus GTX 980 Strix cards are failing because their fan isn't spinning

                The Asus GTX 980 strix video cards are designed to shut off the fan when the GPU temperature is below a certain point. This is because these cards have beast heatpipes on them, and provide excellent cooling.

                However CAM 2.1 now spams an alert every hour that the video card fans aren't running. I even turned GPU FAN off in the notifications settings, but I still get the alert.

                3 votes
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                  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                • Vitals not all correct CAM 2.10

                  CAM Is not reading some vitals correctly. I don't know if its my board giving off the wrong voltage or CAM? Voltage shows i have 8.23V on the 12 volt. I don't think i be able to write this right now if that was the case. Or play Battlefield 4! My motherboard is the MSI Mpower Z77! Intel I7 3770k! * gigs of Kingston Hyper X Blu! Also i received a fix for my GPU not showing and other things where blank. Who ever sent me the email with the link thanks. Worked like a charm.

                  1 vote
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                    completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                  • 1 vote
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                      0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                      completed  ·  kyle.hsieh responded

                      Hello,

                      This could be caused by the mainboard.
                      The power supply unit(PSU) will take message while the system is going to SLEEP or Energy Saving, then act what it be asked.
                      In this case, the PSU is asked to send full voltage while that status.
                      So the Grid Fan get 100% voltage to run 100% speed.
                      Thanks.

                    • CAM 2.1 Stopped working

                      Since updating/getting prompted to update CAM crashes when trying to log in or continue offline.

                      According to JIT-Debugger;
                      An unhandled exception of type 'System.NullReferenceException' occurred in WindowsBase.dll

                      In Disassembly the break point is at: 697C85B4 call 697A85C8

                      1 vote
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                        completed  ·  1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                      • Error while opening from tray

                        Right click on Tray Icon > Select CAM 2.1.0

                        Crash with following Message:

                        ************** Exception Text **************
                        System.InvalidOperationException: Cannot set Visibility or call Show, ShowDialog, or WindowInteropHelper.EnsureHandle after a Window has closed.
                        at System.Windows.Window.VerifyCanShow()
                        at System.Windows.Window.Show()
                        at CAMV2.MainWindow.<InitializeTrayIconMenu>b__8(Object s, EventArgs args)
                        at System.Windows.Forms.MenuItem.OnClick(EventArgs e)
                        at System.Windows.Forms.MenuItem.MenuItemData.Execute()
                        at System.Windows.Forms.Command.Invoke()
                        at System.Windows.Forms.Command.DispatchID(Int32 id)
                        at System.Windows.Forms.NotifyIcon.WndProc(Message& msg)
                        at System.Windows.Forms.NotifyIcon.NotifyIconNativeWindow.WndProc(Message& m)
                        at System.Windows.Forms.NativeWindow.Callback(

                        3 votes
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                          2 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                          completed  ·  kyle.hsieh responded

                          Hi
                          We already fixed this issue,please download or update to last version, please let me know if you have same issue.

                          Thanks

                        • No on screen display

                          I can't get the on-screen display to show. I have had it working on windowless border mode (I just happened to have a game start like this and it appeared), but I can't get it to show in full screen. I've used 1080p and 1440p neither work.

                          I had Afterburner installed, so I uninstalled that but it's still a no go. I'm surprised I actually like the cam display better than Afterburners so I'd love to get this to work.

                          Any ideas?

                          4 votes
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                            2 comments  ·  Flag idea as inappropriate…  ·  Admin →
                          • Cam 2.0 Doesnt recognise GPU

                            In the previous version CAM recognised all my hardware and had no issues, after updating to the new version it no longer recognises my Asus Nvidia GTX 780. It just shows 0% load and 0°

                            1 vote
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                              1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                            • GPU Fan Warning doesn't disable

                              The GPU Fan notification (0% Fan Speed, intended, Asus GTX 970) keeps showing dispite of beeing disabled/ all notifications beeing disabled.
                              Used Version: 2.1.0

                              4 votes
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                                0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                Thanks for reporting the issue. The fanless mode is causing the issue and we will disable the notification in the next update.

                              • CAM 2.1 will not Authenticate

                                Since upgrading to CAM 2.1, the application will not authenticate me using my logon credentials that were in use for CAM 1. I get the generic wrong email/password combination error.
                                I can use the email/password combination to log onto the NZXT web page to make changes to my profile.
                                I have tried to change my password as well with no success.

                                1 vote
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                                  completed  ·  0 comments  ·  Flag idea as inappropriate…  ·  Admin →
                                • Extended FAN Monitoring

                                  Please add option to monitor FANs which are connected to Motherboar as well.
                                  Currently, I see only CPU Fan, GPU Fan and Cooler Fan.

                                  1 vote
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                                    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hi Varadha,
                                    This is a very good idea and we have heard from other users as well. We will try to implement in a future update. Thanks!

                                  • Incorrect RAM Usage Displayed

                                    CAM (Android) is showing just 3GB of RAM available in the Dash, where as the actual RAM on PC is 6GB. (Shown in Specs correctly)

                                    1 vote
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                                      completed  ·  1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                    • After the new update, version 2.1.0..

                                      This morning received update notification about CAM 2.1.0. Before this update i hadn't any issues, but after i've noticed that on the Specs->HDD tab i don't see my Samsung 840 PRO SSD altough i can see it on the Dashboard->HDD, but only the name. All the values are N/A.
                                      On the Specs tab at the Storage section it's only a blank row. The other components are showing ok.
                                      Video card also is a blank row; i'm using the HD4600.

                                      4 votes
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                                        1 comment  ·  Flag idea as inappropriate…  ·  Admin →
                                      • NZXT account

                                        Dear NZXT, i installed the new 2.0 cam client to my pc. I have an NZXT account, i can log in the following webpage:https://my.nzxt.com/my-account. But i can't log in the client in my pc. The error message is wrong email or password.

                                        And a plus inform, i cant leave a bug report in the installed 2.0 version, the error is the following: "Client required: but no client (client=xxx or oauth_consumer_key=xxx) present." This can cause it to, that I can't logon to my cam client?

                                        I tried change my password, but it didn't help. Can you help me? I'm…

                                        1 vote
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                                          1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Not seeing my gxt 760

                                          How come the new Cam software isn't seeing my GTX 760. All I'm told is NA and it doesn't even list the gpu at all. Doesn't it work with the GTX 760? I'm using win7 home, and I just upgraded to the newest Nvidia drivers which are 350.12. Any idea why? Thanks

                                          1 vote
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                                            0 comments  ·  Flag idea as inappropriate…  ·  Admin →
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