CAM Bugs

Please post your bugs/issues here. Be sure to browse first however, as someone may have already submitted a similar issue.

Encountered an issue with CAM? Post it here!

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Installing ended prematurely... i just cant install

    I always get the same error when trying to install CAM.. it says that the installation eded prematurely... W10 everything Uptodate

    1 vote
    Vote
    Sign in
    Check!
    (thinking…)
    Reset
    or sign in with
    • facebook
    • google
      Password icon
      Signed in as (Sign out)
      You have left! (?) (thinking…)
      0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    • Bad USB Driver for NZXT Kraken X62 v2

      Dear developer team,

      I like your hardware, but your software and drivers are the downfall.
      Please correct here urgently, because otherwise I'll look around for the new Asus AIO series and you would lose another customer!

      The most annoying problem is when I reboot or cold start after working on my computer and the USB driver of the NZXT Kraken X62 v2 can not be loaded properly.

      If you think it's the system or the hardware, then you're on the wrong steamer. I have tested the system for testing on a new, freshly purchased SSD with Windows 10 and tested…

      3 votes
      Vote
      Sign in
      Check!
      (thinking…)
      Reset
      or sign in with
      • facebook
      • google
        Password icon
        Signed in as (Sign out)
        You have left! (?) (thinking…)
        0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
      • CAM software v 3.7.3 GPU fan is --%

        it shows my GPU fan --% .my GPU is RTX 2080

        6 votes
        Vote
        Sign in
        Check!
        (thinking…)
        Reset
        or sign in with
        • facebook
        • google
          Password icon
          Signed in as (Sign out)
          You have left! (?) (thinking…)
          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
        • Anybody can confirm if today 17 of October still persists the problems with CAM?

          I am going to use for the first time my watercooling Kraken X72 tomorrow and I would like to know if still currently exists so many problems and bugs with CAM software as I read in past months, to be ready, or if with last versions and updates, all of them are already solved

          1 vote
          Vote
          Sign in
          Check!
          (thinking…)
          Reset
          or sign in with
          • facebook
          • google
            Password icon
            Signed in as (Sign out)
            You have left! (?) (thinking…)
            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
          • CAM only shows FPS

            Ingame, the CAM overlay only shows max/min/avg FPS, even though I selected all > https://imgur.com/a/pUTRapM

            Am I doing something wrong or is it a bug?

            I got a Surface Pro 3 i7 8GB and the game's broforce

            1 vote
            Vote
            Sign in
            Check!
            (thinking…)
            Reset
            or sign in with
            • facebook
            • google
              Password icon
              Signed in as (Sign out)
              You have left! (?) (thinking…)
              0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
            • fan profile disappear after restart PC

              Every time I restart my PC, the Grid+ V2 fan profile just disappear. I have to set a new profile every time. plz fix it.

              1 vote
              Vote
              Sign in
              Check!
              (thinking…)
              Reset
              or sign in with
              • facebook
              • google
                Password icon
                Signed in as (Sign out)
                You have left! (?) (thinking…)
                0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
              • CAM Lighting stops addressing Kraken in Sync/Bass/Level modes

                Hi there, It has been a few days since I bougt a brand new Kraken X42 and I have to I am absolutely loving it so far. However yesterday I came up to a problem which is really annoying. The issue is with bass, sync or level lighting. Basically whenever I select an audio lighting mode, it would work for a few seconds and then would randomly lock to a color and freeze. Then the software wouldn't let me pick any other lighting option (apply button greys out). The only solution to this is to restart my computer. Things I've…

                4 votes
                Vote
                Sign in
                Check!
                (thinking…)
                Reset
                or sign in with
                • facebook
                • google
                  Password icon
                  Signed in as (Sign out)
                  You have left! (?) (thinking…)
                  0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                • CAM 3.7.3 Overlay Not Working on PES 2019

                  CAM 3.7.3 Overlay Not Working on PES 2019

                  5 votes
                  Vote
                  Sign in
                  Check!
                  (thinking…)
                  Reset
                  or sign in with
                  • facebook
                  • google
                    Password icon
                    Signed in as (Sign out)
                    You have left! (?) (thinking…)
                    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                  • kraken tab missing - v3.7.3

                    CAM version 3.7.3
                    Kraken x61 tab not showing up
                    'detect devices' does nothing
                    was showing up from x61 release day years ago until just now
                    same issue in logged in or guest mode
                    uninstalling and reinstalling does not fix issue

                    1 vote
                    Vote
                    Sign in
                    Check!
                    (thinking…)
                    Reset
                    or sign in with
                    • facebook
                    • google
                      Password icon
                      Signed in as (Sign out)
                      You have left! (?) (thinking…)
                      0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                    • delete notifications does not work

                      the blue delete link beside the notification does not do anything.

                      1 vote
                      Vote
                      Sign in
                      Check!
                      (thinking…)
                      Reset
                      or sign in with
                      • facebook
                      • google
                        Password icon
                        Signed in as (Sign out)
                        You have left! (?) (thinking…)
                        0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                      • NOT BEEN ABLE TO OPEN BOTH FAN AND pUMP PROFILES WITHOUT CLOSING ONE OFF FIRST TOTALLY

                        When I'm picking between pump or fans profiles I have to check one box at a time then uncheck it before I can open the other. Why can't we have it so we can open both pump and Fans profiles at the same time one underneath the other without been forced to un-tick pumps before I can enter Fans? There's more than enough room to have both pump and fan profiles options displayed on one side at the same time. please can you fix this?

                        3 votes
                        Vote
                        Sign in
                        Check!
                        (thinking…)
                        Reset
                        or sign in with
                        • facebook
                        • google
                          Password icon
                          Signed in as (Sign out)
                          You have left! (?) (thinking…)
                          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                        • CAM Doesn't Allow Plus (+) Sign in the Email Address Field

                          Overzealous input validation is causing the plus sign not to be accepted when logging into CAM from the Windows app. Logins fail if the email address contains a plus sign. Logins to the CAM website, on the other hand, work just fine...

                          Yes, plus signs are a valid email address symbol. Please consult RFC 2822 and fix this.

                          1 vote
                          Vote
                          Sign in
                          Check!
                          (thinking…)
                          Reset
                          or sign in with
                          • facebook
                          • google
                            Password icon
                            Signed in as (Sign out)
                            You have left! (?) (thinking…)
                            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                          • v3.7.2 not running when startup

                            I have to end process in task manager to reopen the cam every single time.I have reinstall twice and I have also tried v3.5.9 not also working.

                            1 vote
                            Vote
                            Sign in
                            Check!
                            (thinking…)
                            Reset
                            or sign in with
                            • facebook
                            • google
                              Password icon
                              Signed in as (Sign out)
                              You have left! (?) (thinking…)
                              0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                            • v3.7.2 not running when startup

                              I have to end process in task manager to reopen the cam every single time.I have reinstall twice and I have also tried v3.5.9 not also working.

                              1 vote
                              Vote
                              Sign in
                              Check!
                              (thinking…)
                              Reset
                              or sign in with
                              • facebook
                              • google
                                Password icon
                                Signed in as (Sign out)
                                You have left! (?) (thinking…)
                                0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                              • CAM Software doesnt install after windows re-install! Each time I press install i says "Cam has ended prematurely because of an error" HELP

                                Im out of ideas! I have a kraken x62 and I need the cam software. I downloaded it from camwebapp and I doesn't want to install! I have tried downloading it 3 times and each time i get the same message: "Cam has ended prematurely because of an error. Your system has not been modified. To install this program at a later time, please run the installation again." PLEASE HELP. It's been a week now and I can't use my cooler properly :( Some people mention uninstall and reinstall, but there is nothing to uninstall. I dont understand why I…

                                4 votes
                                Vote
                                Sign in
                                Check!
                                (thinking…)
                                Reset
                                or sign in with
                                • facebook
                                • google
                                  Password icon
                                  Signed in as (Sign out)
                                  You have left! (?) (thinking…)
                                  2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                • CAM can't detect devices and interferes with windows update

                                  Windows update wouldn't install 1803 for ages until I thought to unplug GRID+, then I had no problem updating. However I now have a different issue, while GRID+ is plugged in windows will not shut down or start up, as soon as the hardware is unpowered the problem goes away. Also the CAM software doesn't detect my GRID+ or correctly control my fans

                                  I'm using 3.7.3

                                  1 vote
                                  Vote
                                  Sign in
                                  Check!
                                  (thinking…)
                                  Reset
                                  or sign in with
                                  • facebook
                                  • google
                                    Password icon
                                    Signed in as (Sign out)
                                    You have left! (?) (thinking…)
                                    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • change color pump kraken x51

                                    because in the latest version the 3.7.3
                                    you can not change the color of the pump ????
                                    there are no icons in the dashboard up to that of the HD
                                    how is it possible

                                    1 vote
                                    Vote
                                    Sign in
                                    Check!
                                    (thinking…)
                                    Reset
                                    or sign in with
                                    • facebook
                                    • google
                                      Password icon
                                      Signed in as (Sign out)
                                      You have left! (?) (thinking…)
                                      0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                    • H200i SmartDevice & CAM

                                      Hello
                                      I am using CAM conveniently
                                      However, in version 3.7.1 or later, the noise measurement prepared for adaptive mode setting remains 0 dB, and the measurement will not proceed even if the start button is pressed.
                                      Worked fine with version 3.6.9.
                                      Do you have any advice?
                                      The smart device is H200i and the firmware is V 1.07.

                                      1 vote
                                      Vote
                                      Sign in
                                      Check!
                                      (thinking…)
                                      Reset
                                      or sign in with
                                      • facebook
                                      • google
                                        Password icon
                                        Signed in as (Sign out)
                                        You have left! (?) (thinking…)
                                        0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                      • 3.7.3 GPU fans read --%

                                        In the latest 3.7.3 GPU fans read --% I have a RTX 2080. The previous version worked fine. The fans are spinning as normal and EVGA Precision X1 is detecting the speeds ok.

                                        13 votes
                                        Vote
                                        Sign in
                                        Check!
                                        (thinking…)
                                        Reset
                                        or sign in with
                                        • facebook
                                        • google
                                          Password icon
                                          Signed in as (Sign out)
                                          You have left! (?) (thinking…)
                                          2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                        • CAM software network

                                          Problem with the network, using cam v. 3.7.3 and the network that the software is using causes a lot of error pkts and then my adsl DC. I contact the internet provider run through tests and told me that everything is fine with the line there is an internal problem.

                                          https://i.imgur.com/fvDUvtU.png

                                          i blocked through AV the cam and then it doesnt operate.... any solution ?

                                          1 vote
                                          Vote
                                          Sign in
                                          Check!
                                          (thinking…)
                                          Reset
                                          or sign in with
                                          • facebook
                                          • google
                                            Password icon
                                            Signed in as (Sign out)
                                            You have left! (?) (thinking…)
                                            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                          ← Previous 1 3 4 5 18 19
                                          • Don't see your idea?

                                          CAM Bugs

                                          Feedback and Knowledge Base