CAM Bugs

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  1. CAM interferes with Trident Z RGB ram lighting.

    When I start my pc at first my Tridrnt Z ram lights up as I set it to be, but when CAM software loads up one of my two ram sticks turns red. It happens every time and I have to reset it as I want it to be every startup.
    Even when I put my pc to sleep and wake it up.
    Can you please fix this. I'we read that other people have the same problem.

    1 vote
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      0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    • Entering fullscreen on a 720p monitor/tv mushes words together on multiple drive count

      I use a 1080p monitor for my gaming and a 720p tv for viewing other things while gaming, and while I have the app on fullscreen on the 720p monitor, the storage indicator mushes the storage size and "Used" or "Free" together into an ugly mess.

      Image of second screen for context: https://imgur.com/BrvVmXJ

      Image of first screen: https://imgur.com/a/62Slkg2

      The TV is 1360 x 768 to be exact, if that helps at all

      1 vote
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        0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
      • Cam mini shows up blank

        CAM Mini showing up blank in 3.7.2

        3 votes
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          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
        • X52 Smart Temp

          I have the Kraken X52 and it's keeps going back to SMART temp colors of the cpu, instead of staying on breathing or fixed. I'm on the update 3.7.2

          1 vote
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            0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
          • Every now and then CAM loses custom fan profile and RGB Config

            As the title says, every now and then (maybe every 10th restart of the computer) CAM loses all its saved settings like RGB color mode and Fan Profiles. This is EXTREMELY Annoying. Issue happens since almost 2 months now and never happened before (I think sometime around Cam 3.6 was released).
            Please fix this ASAP!
            Thanks!

            3 votes
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              0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
            • Dashboard -- Advanced tab for GPU and CPU not showing all the Data

              Under the dashboard tab:

              If you click on advanced it is not showing all the cores of my processor. I have an I7 6850K there are 6 cores and 12 processors. It is only showing 6

              Also if you click advanced under GPU it is only showing 2 GPU's when I have 3 and you can't cycle thru them. If left on basic I can cycle thru the GPU's, but I liked before where I could have 3 up at one time and see all the information

              1 vote
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                0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
              • Cam not showing any speeds.

                Cam not detecting any hard ware, was working fine just hours ago.

                1 vote
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                  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                • CAM causing my pc to not shutdown or restart

                  Besides the many other problems my biggest issue is that if i install cam my pc won't shutdown or reboot tried multiple versions reinstalled windows. I can not kill CAM with taskmanager or taskkill. I have a N7, Kraken x62, Hue+ and a S340 Elite i woould like to use the features of the products.

                  1 vote
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                    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                  • I AM TRING TO use this with my phone and my phone says that I need to update the software on my computer but I am not getting a update promt

                    I AM TRING TO use this with my phone and my phone says that I need to update the software on my computer but I am not getting a update promt

                    1 vote
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                      0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                    • 3.7.2 Log in server unavailable

                      Why login: Chances are if your using CAMS you have a product. Wake up team. Most just run it as guest because all we want is LED
                      (An error occurred connecting to Server).

                      Anyone have an alternative to CAM (led support) /win 10 /2018

                      1 vote
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                        0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                      • 3.72

                        New update still no FPS.

                        1 vote
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                          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                        • Overlay will not come up in world of tanks

                          Until this latest patch the overlay had stopped working in world of tanks . Now It works as the game is loading in....but then as soon as I'm in the garage.....no worky again. Try to manually start it....no joy !

                          1 vote
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                            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                          • reported fan speed

                            7.3.2 CPU Fan Speed STILL not correct.
                            Please fix this and forget all the other log in junk that doesn't work.
                            I bought this to control the fan speeds. I would have never purchased this If I knew your software was so bad. Actually forget it. I am removing this piece crap controller from my system.

                            1 vote
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                              0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                            • CAM 3.7.2 LED problem

                              I have CAM 3.7.0 with Kraken x52 and H200i case. I still can't change my LED colors correctly, really disappointed. And you will release new LED products that are compatible with your software? Do you really think it will work when the ones already in place are not working properly??????

                              4 votes
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                                1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                              • I am tired of opening tickets, just test it your self and fix it.

                                I am tired of opening tickets, just test it your self and fix it. Installed latest version... Only way it will run is to open the install folder and run as admin... This bloatware doesn't work. Cannot login, can't set Kraken ring and lights independently, no longer supports RGB lighting.... The list goes on and on. Anyone want to buy me out?! Just want something that works... Seriously I thought Samsung made bad software! You have them beat!

                                6 votes
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                                  0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                                • This will be my last NZXT product, CAM software is terrible.

                                  Seriously, this app has never worked 100%, seems to always find a way to phone home tho... Hmmm Priorities much?

                                  I upgrade to supposedly fix issues per suggestions and it screws up more things. Just terrible. Bout ready to yank this POS out of my system

                                  1 vote
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                                    1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                                  • log in

                                    After running cam and signing in, the server is disconnected from the server with the message "an error occurred while trying to communicate with the server." displayed.

                                    On the homepage, login is successful, but When running cam and sign in, the sign in fails with the error "an error current with file triggering to communicate with the server".

                                    What should I do?

                                    1 vote
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                                      0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
                                    • An error occurred while trying to communicate with server

                                      After 3.7.1 update i can no longer log into my cam profile on windows startup or manual startup. i get a error message stating "An error occurred while trying to communicate with the server". ive uninstalled and reinstalled many times and i have the same error. can i please get some troubleshooting steps because i really hate having to login as guest because i have to reset my kraken profile every time i start my machine.

                                      1 vote
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                                        0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                      • GPU overclock and FAN adjustment BROKE

                                        GPU overclock and FAN adjustment BROKE

                                        1 vote
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                                          0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                        • An error occurred while trying to communicate with the server

                                          I've just reinstalled Windows and therefore reinstalled CAM. I now get the above error and can't get into the program. I can't even get into guest mode.

                                          The program worked fine before the reinstall

                                          I can see that others have posted this issue before but I see no fixes...

                                          Please investigate and resolve promptly or I'll be returning my Kraken X62

                                          7 votes
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                                            2 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
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