CAM Bugs

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  1. fan speed gauge Cam 3.6.4

    New cam 3.6.4 Kraken x64 fan speed gauge reads wrong. The gauge would register 3/4 full at 450-500 rpm. Until I push the fans when the cpu heats up, only after doing so and then letting it idle down will it show the, I guess somewhat correct position on the gauge.

    0 votes
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      3 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    • CTD's and restarts when i stresstest my OC'd 8700k

      It doesn't "crash for good" as in error messages, but when i tested out the stability of my 8700k at 4.9ghz, the cam struggles to act on the fan profiles i set it to. Temps shows above 70c, but fans stays at low speeds, and kicks in way later causing the cpu to go into high temps. (tempted to just connect it to a manual controller)

      And when i stress tested the cpu, it constantly disappears and reappears as if it can't read temps or change fan speeds for the curve i've given it.

      4 votes
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        1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →

        Hi, the most recent version, (3.6.7) fixes the wrong temperature reading issue. Please update by downloading from here: https://camwebapp.com/download/

        I’d suggest uninstalling the previous version before installing the new version as a clean install rather than updating it.

        Please let me know if the issue is resolved after this.

        Thanks.

      • 3.6.3 can't change language

        CAM 3.6.3 Cannot change language in new installation of windows 10.

        9 votes
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          1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
        • CAM is going to kill my computer

          At this point I don't care about the lights. These fan bugs are causing my temps to spike and the fans won't save my curves. These bugs are killing my computer. The last build before this update worked perfectly. WHAT IS GOING ON OVER THERE?

          4 votes
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            2 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →

            If you have version 3.6.6 and are still having those issues, please send us the logs so we can verify them. Thanks.

          • Can not change language setting

            Can not change language setting (Ver 3.6.3)

            8 votes
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              0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
            • DAMN not saving, cant access FPS overlay in guest mode horrible FIX it 3.5.9 worked fine all after CRAP

              as described up top LOL unreal kraken x61 here, also computer tech so dont u dare tell me to reinstall or check my connections or any troubleshooting ur software is screwing crap up and u need to make available older versions for archive and compatibility purposes, also stop tagging FIXED in change logs if have not confirmed it also can damage peoples computers

              2 votes
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                2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                Good afternoon, please update to 3.6.5 and if your issue continues to occur, provide us with your program logs so we can verify any logged issues.

              • Fans shut off when cam opens

                I have a h700i case that I recently built in. I installed the cam software, and ran the benchmark tests and everything. I noticed though, that every time cam is opened now, all of my case fans shut off. This is a very big issue, as my cpu overheats, and I cannot continue. Please respond with reasons of why this happens.

                7 votes
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                  5 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →

                  Hello, please update to the latest CAM software (currently 3.7.0, found here: http://camwebapp.com/download/).

                  I’d also suggest uninstalling the previous version first before installing 3.7.0.

                  Once the program is updated, please verify what setting you currently have in the cooling tab and try changing it to be fixed 100% or Performance and let us know if the fans react to this. (It is possible that your fans shut off because the setting could be in Silent). If this is not the case, please let us know so we can get in touch with you via Email so that you can send us the logs.

                  Thanks.

                • New update not allowing me to change my fans from silent to performance

                  after this new update it crashes when I try to agree to the terms, I reopen it and login in then when I try to change my fan preferences it gets stuck on silent when I normally run it performance, I've deleted and reinstalled about 4 times and nothing fixes it. All I want to do is change my fan preference. Cause right now my Cpu cooler is running really hard to cool my cpu down.

                  1 vote
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                    2 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →

                    Hello, please try the latest update, version 3.6.6. We have made many improvements with that version and it is working more smoothly. Let us know if this issue is still happening to you after updating. Sorry for the previous inconveniences, and thank you for your help.

                  • Cam software 3.6.1 not detecting Grid+ [Windows 10]

                    After update to 3.6.1 CAM software stopped detecting the Grid+ controller.

                    Doing "Remove Device" from "Devices and Printer" MCP2200 Serial port emulator and restarting the OS solves the problem temporarily, after the following restart the Grid+ stop being detected again

                    3 votes
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                      3 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                    • Lignting not programable

                      Just downloaded upgrade and immediately the problem began, hand to close and reopen app in order to see the 'Lighting' icon and then once highlighting same there was no 'There There' and I am unable to program the lighting.

                      7 votes
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                        1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                        Hello, those who had issues with the settings not saving and not being able to log in, please update to 3.6.3, it has proven to work for many who have already tried it. We are aware that some others are having issues with a strange noise in the pump, we are working on that and will have it solved by next release.

                      • cant install newest update

                        Like in the topline. I just can skip the newest update for CAM. Klicking "update" does not work. Nothing happens. This is very low!
                        Let me guess, i have to uninstall CAM and install the newest version? -.-

                        6 votes
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                          1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                        • 6 votes
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                            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                            Hello, those who had issues with the settings not saving and not being able to log in, please update to 3.6.3, it has proven to work for many who have already tried it. We are aware that some others are having issues with a strange noise in the pump, we are working on that and will have it solved by next release.

                          • Cam Resets the GPU settings if I Use Cam login

                            I use CAM 3.6.2 for my CPU.
                            Everty time I use CAM an I use the login in cam, it resets my GPU overclocking.
                            If I dont use the login in CAM, the CAM saves not the settings. For examle he notiyfied me if the CPU tempature goes over 80 grad celsius.

                            Please dont chane anything in my GPU settings!!!
                            Please fix it.

                            2 votes
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                              1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                              Please go to “Settings” >> “General” >> and click on “Do not detect drive info”. This will stop checking your HD and remove the noises.

                            • Cam 3.6.6 Stuck at authentication when choosing "Remember me"

                              Hi,

                              I've tried rebooting, re-installing CAM multiple times.
                              Every time, if I check "Remember me", whenever I start the app, it tries to authenticate me with empty fields as visual and it never ends.
                              Been waiting for 15-20 mins two times.

                              Is there something I'm missing ?
                              Please Help, it is not do-able to log in every single time.

                              Thanks

                              4 votes
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                                1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →

                                Hi, thank you for letting us know of your issue, I will write you directly so you can send me your user logs and we can verify if something is wrong with your account, since this is something that we can not replicate here.

                              • 3 votes
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                                  0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                • sempre peggio!!

                                  i vecchi bug che avevo segnalato nel menù sono stati risolti, ora però ce nè uno peggiore, non mi fa più fare il login!! non so se è un problema solo in italia ma continua a uscirmi la scritta: "an error occurred while trying to comunicate with the server"

                                  1 vote
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                                    1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →

                                    Hello, when this happens, please close the program and re-open it. It should work again. If it doesnt, let me know so we can get in touch with you and review the logs.

                                  • Ios app dont get data

                                    can get the Ios app to get data from my computer.. it just say update the software. and it is up to date. ?

                                    4 votes
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                                      1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                                      I’m sorry, but I don’t understand the issue you are describing. Could you be a little bit more specific as to what your situation is? Thanks.

                                    • 3 votes
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                                        1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Allow fan control below 30 degrees

                                        Grid+ V2 here;
                                        We need to be able to control fan speeds for temps below 30 degrees. Currently, my CPU temps are often below 30 degrees when idling, but your minimum percentage (40%) makes the fans go on and off all the time. Why can't we set the fan speeds ourselves below 30?

                                        3 votes
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                                          1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                                          Hello, please try the latest update, version 3.6.6. We have made many improvements with that version and it is working more smoothly. Let us know if this issue is still happening to you after updating. Sorry for the previous inconveniences, and thank you for your help.

                                        • v3.6.5 literally just as broken as 3.6.4 and 3.6.3 and so on.

                                          Still have no setting for my Kraken lighting in the CAM software. Can't even turn it off. It's just forever stuck on the default blue. Not even going to mention all the other issues people are having.

                                          5 votes
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                                            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

                                            Hello, please try the latest update, version 3.6.6. We have made many improvements with that version and it is working more smoothly. Let us know if this issue is still happening to you after updating. Sorry for the previous inconveniences, and thank you for your help.

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