CAM Bugs

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  1. Kraken X52 ring doesn't change color

    Hello, I have an issue with my Kraken X52, the ring doesn't react with the cam software.
    When I choose a color for the ring nothing happens and the ring stays in blue.
    No issue with the logo it's working fine.

    What I have to do to change the color of the ring ?

    Thank you

    6 votes
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      10 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →

      Hi there, can you guys double check you are not in the sync mode option in the lighting page? Try adjusting the Kraken lighting lighting directly in the Kraken page.

    • Problem with correct recogintion of HUE+ RGB strips and GRID+ fans

      Hello,

      my 4 LED strips connected to port 1 of the HUE+ are recogniced as rgb fans in the cam software. Also my noiseblocker B12-2 fans with max 1300rpm are not configurable and always spin with a lower rpm. It is sown in CAM, that some spin at around 600 rpm, and some at 0rpm, but in reality they are all the same speed.
      I want to be able to configurate the speed but it´s not possible.

      Here is what i tried to solve the Problem, but what didn´t work.
      I deinstalled the software, shut down the pc, disconnected both,…

      10 votes
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        3 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
      • gpu fan not spinning while gaming..

        CAM held my gpu fans at 0% the whole time, while it did notice my gpu was at NINETY-SIX DEGREES. another feature to disable... msi afterburner it is, again

        did not notice the temp til after i closed the game...

        1 vote
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          5 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
        • X62 LED ring flickering

          Dont know if this is the right place to write this issue..
          I encountered that my X62 has some weird flickering with the LED ring.
          Every few seconds the ring stutters/flickers a bit.

          Is this a bug in CAM oder is my X62 broken?.....

          Here is a video:

          https://www.youtube.com/watch?v=XUhu_6uhZzU

          You cann see it at 0:02, 0:05, 0:18, 0:24

          4 votes
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            3 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
          • One LED is Tied To Logo?

            I'm not sure if this has ever been addressed or seen, but one of the LED sections at the top of my Kraken X52 pump is tied to the logo. Basically, I can't change the logo color without that one changing with it and visa versa. Has anyone else experienced this?

            5 votes
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              1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
            • CAM 3.5.3 color picking in Hue+ menu is broken + cannot use the smartphone app

              Whenever i click on add color in any of the lighting modes of hue+ I encounter the bug over and over, it just makes a white line where the color picker should be and thats it. Whenever I try to login to cam mobile app it tells me that I need to download the newest version(which I have) this cam software is getting worse and worse and worse.

              3 votes
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                4 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
              • Kraken X62 not recognized after reboot V3.5.60

                When I restart my computer, my Kraken X62 is no longer displayed in CAM. No other posts could describe a fix other than reinstalling CAM everytime I restart my computer.

                10 votes
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                  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                • fans no rpm and 0 watt

                  the program worked correctly, but now it no longer shows fan speed and power consumption.

                  4 votes
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                    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                  • New hue+ and 120aer rgb, not working

                    Connected everything as the guide says,
                    Turned on the PC and the fans did light up (random color) until I updated the CAM software and registered the hue+.
                    The hue+ is showed in the software but I'm not sure about the fans.
                    Help?

                    4 votes
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                      1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                    • GPU/CPU TEMP INCREASE WITH NEW UPDATE PLEASE FIX THE ISSUES

                      What is going on suddenly my CPU GETTING MAXED OUT ON TEMP WITH THE NEW UPDATE?

                      9 votes
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                        0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                      • Kraken X62 pump no longer working and not detected

                        I just installed the X62 on to a fresh build. The first time the computer posted you could hear that the pump was working. It was pumping (could hear the pump cycling the water/ water sounds) then after an install of windows 10, drivers, and then finally cam, I then noticed that my temps were high at idle 30-50C. Went to go install drivers for the kraken pump, thinking that was the problem, but alas the X62 wasn't being detected. I opened up the case and noticed that I could not hear anything coming from the pump. No water sounds…

                        2 votes
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                          1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                        • Kraken Ring broken

                          So when i first got my kraken it worked great and looked great. i turned off my pc one night and when i turned it on the next morning only the top right corner of the ring was working the NZXT logo works fine and im still able to change the color of the broken ring and logo. i thought it was a hardware issue until one day about a month later the ring was fine again. my PC had an update restarted and im back to the broken ring please help

                          6 votes
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                            0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                          • Crazy Fan Control

                            Even with hysteresis enabled, the level of control for the fans is not granular enough. Slight variations in CPU temps cause the fans to speed up and slow down rapidly.

                            1 vote
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                              1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                            • Hue+ not detected in cam 3.5.6

                              My hue+ worked fine on set up but it now will not be detected by cam software. The lights are all on, fans spin, and the indicator light is on but I cannot change any settings. I’ve tried different ports on the mother board, different USB ports on the case and back of the motherboard and reinstalling clean five or six times. The only thing I can find is that a usb device failed description so windows has stopped it but I cannot fix this issue.

                              6 votes
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                                0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                              • h700i RGB strip not working

                                I have just bought the h700i and everything is working fine apart from the fact that my rgb strip isn't working. i have plugged it it and the cam software is registering them but they aren't actually on.

                                4 votes
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                                  0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                • PoS CAM refuses to detect Kraken X61

                                  PoS CAM refuses to detect Kraken X61; uninstalling/reinstalling does not work. Worked ok for the past 3 years outside of messing up colors and such (not a single update has brought anything beneficial FYI), then another CAM "update" aka operation FUBAR torpedoed everything. Absolutely looking to Corsair and EVGA from here on out. Either hire people who know WTF they are doing or stop messing with the program.

                                  1 vote
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                                    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                  • kraken issues

                                    I recently got a kraken x41 and did a frsh install of cam for it to show up and it did however when i restarted my pc it disappeared from cam and no longer lights up. If i install and reinstall cam the kraken shows up and i can control it fine but as soon as i turn the computer off and on its gone again.

                                    1 vote
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                                      1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                    • fluctuate

                                      My CPU temperature spikes and dips by over 10°C and keeps fluctuating whenever I open CAM software. When it is minimized, the CPU temps are normal and lie around 36.

                                      I have a Ryzen 7 1700 stock, with Kraken X62 and am using CAM v.3.5.0.

                                      1 vote
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                                        1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                      • Cooler not working

                                        Hello!
                                        no one cooler work with NZXT GRIDv3
                                        plug 4 Noctua NF-F12 iPPC 120mm 750-3000rpm PWM NF-F12IPPC-3000-PWM
                                        but no one cooler work
                                        what i missing?

                                        3 votes
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                                          2 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
                                        • my new kraken x62 fan speed isnt showing up in Cam the fan speed also seem to be fixed it doesnt change when it gets hotter

                                          my new kraken x62 fan speed isnt showing up in Cam the fan speed also seem to be fixed it doesnt change when it gets hotter

                                          1 vote
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                                            2 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →

                                            CAM reads the CPU_Fan header on most motherboard. Please verify that you have the CPU Fan connected to the CPU_Fan header on your motherboard. If you have a AIO_Pump, W_Pump on your motherboard you can try those header as well.
                                            If you are using a Kraken, please be sure to have at least one of the radiator fans connected to the 4 pin header on the Kraken fan port. The Kraken pump cable should be connected to the CPU_Fan header on your motherboard as well.

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