CAM Bugs

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  1. hey started up this morning and its not detecting nzxt kraken x62, with CAM 3.7.4. i have no control over pump speed and Fan map.

    hey started up this morning and its not detecting nzxt kraken x62, with CAM 3.7.4. i have no control over pump speed and Fan map.

    82 votes
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    21 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  2. Customer Support? What customer support

    Have actual customer support and not this stupid forum that doesn't actually provide any support.

    538 votes
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    4 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  3. Fully Offline mode for CAM (PRIVACY)

    1. OFFLINE Mode still does NOT exist.

    2. DATA is STILL being sent to NZXT WITHOUT USER CONSENT, PRODUCT IS STILL BEING SOLD WITHOUT THIS INFORMATION BEING PROVIDED UP FRONT ON THE OUTSIDE OF PACKAGING!

    3. USER(S) HAVE NEVER AGREED TO ANY DATA SHARING WITH NZXT AT ANY POINT OF TIME.

    4. USER(S) HAVE THE SOLE RIGHT TO SOFTWARE WHICH WILL NOT TRANSMIT DATA TO NZXT OTHER THAN TO CHECK FOR UPDATES TO THE SOFTWARE.

    5. USER(S) HAVE THE RIGHT TO A CLASS ACTION SUIT!

    6. FIX YOUR SOFTWARE , PROVIDE YOUR USERS WITH A COMPLETE OFFLINE VERSION.

    7. ISSUE…

    582 votes
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    15 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  4. GPU Fan Speed is --

    With latest NVIDIA drivers 416.16 NZXT Cam doesn't show Fan Speed (always --).

    https://i.imgur.com/9oguE0X.png

    45 votes
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    24 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  5. Cam won"t detect my Kraken x72 anymore.

    For the last few days cam has stopped showing my Kraken AIO cooler. I've updated cam, installed the asetek software, and uninstalled and reinstalled cam and it still isn't working.

    17 votes
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    2 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  6. After update 3.7.6 my kraken x62 disappeared.

    After update 3.7.6 my kraken x62 disappeared. Restart and reinstall did not help.

    7 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cannot see the rgb panel

    When i log in the CAM, it shows me every panel, but the RGB light doesn't seem to be anywhere.

    It has been like 2 weeks now that i cannot see the rgb lighting.

    I have the case NZXT h500i, everything were working fine but the past few weeks i cannot see my rgb channel or even the panel in the platform on the left side it used to be. It seems, to missing some other panels too but i am not sure which ones.

    If someone could help me,
    Thanks for your time.

    14 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  8. V3.7.6 does not see my Krakken X62

    I have had an X62 running fine with CAM for a month or so. Today, CAM asked if I wanted to upgrade, which I did. I now cannot control the lights on the cooler (on the CPU) and the fans speeds, and pump, do not change whatever the temperature is. I have removed the NZXT USB device, rebooted, reinstalled but to no avail. Any help appreciated.

    5 votes
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  9. Fans/RGB no longer detected by CAM

    Recently CAM decided after i closed it to not recognize any of my fans or rgbs that were previously there and usable i tried reinstalling but it still doesn't detect them i am using the h500i case with nzxt top and back fans with the rgb stripsthat came with the case and a AMD cpu fan

    12 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  10. FAN stop working after time

    When I turn on the computer, the coolers start working. After a certain period of time (2-30 minutes), the coolers are turned off and it is not possible to turn them on any more, just by rebooting. There is one unknown USB Device (Device Descriptor Request Failed) in the device manager. Install the driver on it does not work. Wiondows 10 x64. Any ideas?

    7 votes
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  11. cpu

    does not display psu (nzxt e850) consumption. CAM ver.3.7.5

    3 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  12. RGB preset deleted

    Hi. I bought my H500i case from NZXT and after 3 days CAM sent me notification that you have deleted my RGB preset thing (i dont know exactly how it was written there). I cant even see the preset icon in left bar of the CAM. CAM also cant detect GPU fan speed (it says that there is --RPM). Can you please help me??

    3 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  13. WOW, I wish I would have saw this forum before I bought the First one

    I saw this review : https://en.wikipedia.orghttps://www.tomshardware.com/reviews/nzxt-kraken-x72-360-cpu-cooler,5575.html, and was down with buying a Kraken X72 for my Thermaltake Tower900 build. Even though I cringed at having to finally get Win10, as I am totally one of the guys that would use Win7 up to one year past support, but that is whatever, I can adapt and move on. Having info sent about my CPU and and GPU when I'm online is fine, thats not something I guess I really care too much about..........But...Are you saying you need to log in to use this...HARDWARE...with an online service?? I just can't wrap…

    4 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  14. CPU Cooler RGB is "lagging" - Help

    Dear NZXT / CAM.

    Im looking for help to try resolve my issue here.

    After installing the latest update for CAM, I have noticed that my RGB on the CPU Cooler, specificly the circle RGB, is kinda lagging/stuttering and isn't fluid moving as it usually was.

    It's like, I can see each LED turn on, regardless of speed. Where as before the update, it was moving SUPER fluidly, where you really couldn't notice each LED turn on/off, but looked super smoothed. Now, it is very choppy and doesn't look very good.

    Hope you can help fix this issue.

    Thanks in…

    2 votes
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  15. No GPU Fan speed monitoring in CAM with my Aorus 2080 TI xtreme

    I can't see the fan speed --RPM

    what can i do?

    13 votes
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    5 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  16. nzxt h500i top fan not working

    So I just built my first PC with H500i however everything seems to be working fine except for the top fan (that came with NZXT H500i) it is not working swapped the position of the fan in the smart hub but it just seems like the top fan won't turn on. I just got the case and everything last week and started building today.

    3 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  17. 2 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  18. h500i lights cant be detected

    my h500i case lights cant be seen in CAM. The Cam doesnt also show the light tab in the left panel. i reinstalled cams but still doesnt see it.. For the past few weeks, it was working just fine but now its not working anymore. i have the latest version of CAM which is 3.7.5

    6 votes
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    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  19. How to recover yahoo password without phone number and alternate email

    People with forgetful nature usually forget their account passwords. Are you one of them? Or you are unable to make your account login even after entering the correct password? We have come with an amazing way that will help you in recovering your Yahoo! password without using the recovery phone number or alternate email address. You simply need to click on I don't have access to this phone if you don’t have any of these two options. Follow the steps given here and recover your account password.

    Recover Yahoo! password without phone number, alternate email?

    • Navigate to the Yahoo!…

    1 vote
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  20. x62 kraken LED not working

    New x62 Kraken LEDs and LED strips on the H500i not working. The LED strips connected to the HUE+ on the H500i are turning on but will not change colour in CAM. As for the kraken the unit is being found in CAM and seems to be operating correctly but again the LEDs will not turn on at all.

    10 votes
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    4 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
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