CAM Bugs

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  1. Your software never works

    I WILL NEVER BUY ANOTHER NZXT PRODUCT AGAIN..... YOUR SOFTWARE IS TRASH AND NEVER WORKS. The issue that says has been fixed decided to show up again and now i have to restart the software everytime i start my computer cause guess what????? IT GETS STUCK AT 0%

    356 votes
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      18 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
    • CAM Software is a Disaster - Allow Us to Bypass It

      Agreed. The x52 works best once any version of CAM is uninstalled. I simply connected the fans to the mobo set to monitor CPU temp. Their speed increases properly when I use CPU-ID to bench. Those same fans (the ones that came with the x52) stay at the same speed when plugged into the x52 harness. I can only hope the pump knows when to spin faster because without CAM there's no way to control pump speed. I'd really like to connect the pump to the PUMP pinouts on the mobo. CAM is full of bugs that are never fixed.…

      111 votes
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        1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
      • CAM 3.3.5 Overlay not working for most games!

        The overlay isn't working with most of my games which is odd because it was working just fine about 2 weeks ago. I think it might have been an update that caused it to stop working but the only game it works on at thew moment is Overwatch.

        459 votes
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          151 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

          Hi there, please be sure you are on the latest version of CAM from camwebapp.com. The most current version is 3.5.3

          The overlay requires DirectX Runtime to be installed.
          Please install DX Runtime and then restart your PC and see if the overlay works. The link below will take you to the download site for the installer.
          https://www.microsoft.com/en-us/download/details.aspx?id=35

          Also make sure that you have tried manually enabling the overlay with the short keys (Shift + O). These shortcut keys can be changed from settings in CAM as well.

          If the instructions above does not work please let us know which games the overlay is not working on.

        • Ryzen 2700x

          Ryzen 2700x reporting an idle temp in the 90's (C) but is really in the 30's (C). Launch day today, so just letting you know. Thanks. Had no problems with all same hardware on a 1700 before this upgrade.

          10 votes
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            3 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
          • Cannot access settings when using Cam on second screen

            I use two monitors. My main 2560*1080 monitor and a second 1920*1080 monitor.

            Like many with multiple screens I prefer to use CAM on the second screen so I can see all the info when I'm gaming.

            However as soon as I move CAM to the second monitor I lose the minimize/maximise/close icons and all the settings icons.

            Main Screen - https://i.imgur.com/uc8pRo8h.png

            Second screen - https://i.imgur.com/d65vzjDh.png

            See the difference?

            65 votes
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              under review  ·  23 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
            • after pc wakes from sleep mode, logo does not light up.

              Kraken X62
              CAM V-3.5.20
              windows 10 pro (Fresh install on new drive)

              If you need more info just ask

              47 votes
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                22 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
              • Eats more RAM than Cortana and not true backround mode.

                I'm mean not true backround mean example graphics software they opens at backround you wont fell it until you see on taskbars hidden area.And eats less ram compare open full program.But CAM instead opens program full when windows start and I can see on taskbar it opens it.I don't want to see that I want this CAM opens like light backround usage and if I open program then full program get run.And the program wont load my custom fan profile until I'm open program. Please fix this issues.
                King regards.

                15 votes
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                  0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                • Where Are the Promised Feature Updates?

                  I think your clients would like to know what is going on with a lot of the promised or talked about features such as advanced fan controls (control fans via multiple temp readings simultaneously, be able to use other temp sensors other than just CPU/GPU/liquid), monitoring, and combining Hue+ and Grid+. I have seen some of the topics were mentioned way back in 2014 and still no news. Looking at Corsair, they are doing an awesome job combining the Cue and Link into iCue, and their software can do so much more than the basic function of Cam. I'm pretty…

                  15 votes
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                    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                  • GPU/CPU TEMP INCREASE WITH NEW UPDATE

                    I updated CAM yesterday and immediately noticed that my CPU & GPU temps where on average 10-15c hotter than prior to the update. I’ve never received a temp warning until after this update. I only play two games, fortnite and PUBG. I have a gigabyte Aorus 1080ti and 8700k. Anyone else noticing a temperature increase according to CAM since the update?

                    18 votes
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                      5 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                    • 4 votes
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                        1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                      • Fix for Missing Drivers/Fans

                        If your fans aren't present:

                        1 - Verify the drivers aren't installed by going to Device Manager and making sure you see 690LC devices with a warning
                        2 - Browse to the C:\Program Files (x86)\NZXT\CAM\KrakenDriver folder (or wherever you installed CAM to) and run the KrakenDriver.exe app - this will walk you through installing them
                        3 - Go to Device Manager and right-click each 690LC and select Update Driver, this will cause them to be detected as Asetek USB hubs (or something like that...)
                        4 - Go to CAM to try detecting the Krakens again

                        Dear NZXT, fix your installer…

                        11 votes
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                          3 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                        • Hi, on french translation there's a little error. Free space one harddrive is written: Gratuit For disk space, free in french is "libre"

                          Hi, on french translation there's a little error.

                          Free space one harddrive is written: Gratuit

                          For disk space, free in french is "libre" from freedom not "gratuit" as a discount.

                          7 votes
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                            0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                          • Return Value without message

                            I've just about given up on this software. I've thought I bought a CPU fan, but I've bought a nightmare.

                            I havent been able to log into CAM with my facebook account since I bought the fan in december last year. I had to create an nzxt account.

                            The cpu fan has started to create some really weird noises. Sounds like low car engine sounds.

                            And to add insult to injury I bought the expensive fancypants case h700i case, with its smart features. But every damn time I try to calibrate the damn thing, I get an error saying "Error…

                            10 votes
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                              1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                            • Make CAM great (again?)

                              - It was asked MULTIPLE time and still not there, A TRUE OFFLINE MODE
                              - Audio mode is lagging on the Hue+ since, 1 year now, and it's not resolved even if you say "We're working on it", sorry no you're not.
                              - The button "Check for updates" didn't work at all
                              - Do something for saving our settings because saving manually a file, no comment. Why not adding an option for saving and recover all the settings in one click ? Because at each update, all is gone...
                              - Translation in French is horrible, just like the older interface,…

                              40 votes
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                                2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                              • nzxt cam 3.5.80 NOT WORKING

                                NZXT CAM ver. 3.5.80 and dosn't work at all.
                                I am worried about , resectly install SpeedFan,,, is it effect to CAM?
                                (SpeedFan remove now)
                                and now, remove, reinstall, and does not start... not respone...

                                4 votes
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                                  0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                • wrong french translation

                                  the amount of space used and avalaible on the hard drives has a translation but. instead of free (disponible) it mentions "gratuit" (free but in the commercial semantic use of price 0).

                                  4 votes
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                                    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                  • Add scaling options for CAM window.

                                    Please allow custom / salable window size.

                                    I use windows snap tool to assign applications to certain corners of my secondary display for browsing and monitoring during game play, and would appreciate CAM / MiniCAM to be able to scale the window size, or at least snap to a certain corner or screen location.

                                    2 votes
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                                      0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                    • Cam Window Size Doesn't Like Anything but 1080p

                                      CAM has a mind of its own when it comes to position and sizing. I run a 3 monitor setup, 2 24" 1080p monitors, and 1 20" 1600x900 monitor. I always keep CAM fully expanded on my left 24" 1080p monitor. Some times when I start my PC it will still be on that screen... Sometimes it will be on my main display, and sometimes it will be fully expanded on my smaller screen. When this happens, I cannot access the window sizing buttons typically found in the top right corner.

                                      The only way to get CAM where I want…

                                      3 votes
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                                        1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                      • CPU tab missing in software

                                        After reinstalling, restarting my PC, i just can't fix it, im using 3.5.80 and there is just no tab for selecting my CPU fan speed preference, it's making it frustrating to game on because i keep getting messages that my CPU temp is spiking up to 85, and it is, i've checked using coretemp. Can someone help me fix this issue? I've checked the bug reports section and i've found only 1 other person with this issue but it hasn't been answered or solved yet. Thank you.

                                        3 votes
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                                          1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
                                        • Cam seems to work in some games but not others.

                                          I Love the CAM program! However, is there a specific PC game type/game engine etc.. that CAM does or does not work with? For me, so far, it works in Sacred 2 Gold but not in Hard Reset Redux. I have not tested it in all 150 or so games I have currently installed. I would very much like to see it work in all my games new or old.

                                          1 vote
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                                            1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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