CAM Bugs

Please post your bugs/issues here. Be sure to browse first however, as someone may have already submitted a similar issue.

Encountered an issue with CAM? Post it here!

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. Linked Computer Offline

    My PC linked and I can see it on the mobile app, but is always (Powered Off) status. The dashboard never refresh.

    5 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  2. FPS overlay Ashes of the Singularity

    Is anyone having a problem with Ashes Escalation?? It does not bring up the FPS counter AND when I "SHIFT O" the game crashed.

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  3. RPM 0 cpu, how a fix it?

    RPM cpu 0%
    How do i fix it?
    My cpu will go to die if my temperature is over 87% :(

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  4. Remove a pc

    Doesent update my new hardware and also can delete another pc

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  5. cam 3.5.90 does not see grid+

    Updating from 3.5.88 to 3.5.90 Cam does not find grid+ anymore. Why is it that it is not possible to downgrade. Like just leave the 3 latest versions on the site to download, this would help a lot.

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  6. updateing 3.3.1 to ver 3.5.90

    I wanted to report an issue with the CAM software is I'm using an version of the app 3.3.1 and I updated to ver 3.5.90 everything was ok tell I started using my keyboard to type and I noticed that any app I use notepad, Google chrome , anything that you can type in freezer and it drove me crazy tell I uninstalled the last software that I think was the issue and it appears to be the CAM app so I reverted back to 3.3.1 and I'm not going to upgrade because now I'm scared .

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cant see my PC info in the iphone

    I logged on in the pc with facebook, the same than in the cellphone and i cant see my pc´s information. It just says the name of my PC and "Powered Off"

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  8. 2 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  9. Cam Audio

    Is there a way to adjust the settings of the audio mode? Like for example im playing my music at 100% volume on headset and through spotify. ( i have all 4 led strips plugged in) but when i turn it on i dont get the full range of lights to come on. is there a way to adjust the sensitivity so that i can see the full spectrum?

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  10. CAM crashes on launch if EVGA Flow Control isn't launched prior to launching CAM

    CAM v3.5.80 will crash on launch on systems where EVGA Flow Control (v2.0.4.0) is installed if EVGA Flow Control is not launched prior to launching CAM. EVGA Flow Control controls and monitor the different functions of EVGA's AIO water cooler (in my case the EVGA CLC 280 liquid CPU cooler), such as pump and fan speeds, as well as the block's RGB lighting. Usually with incompatibility issues, one program will interfere or prevent the other program from functioning correctly. In this case, it's the opposite in that CAM relies on EVGA Flow Control to be running before it can be…

    3 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  11. The three fans is plugging in hue+ and led plugging in hue+ second port. Ihave trying change the tandem sorting to test , Cam always read f

    I today bought 3 fans and a hue+ extension kit which includes 2 LED on a line and 3 aer 140. I can sure the fan and line is working fine but the cam software can't find third fan which cause my aer 140 fan rgb disable and unable to config it. fans are working fine since they are separately attached to the motherboard.
    And i change the tandem sorting, the first and second fan alway working and lighting normal , just only third can't find it and when using rainbow effect the lighting will disable,

    The three fans is…

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  12. can't change or add color on fading, covering marquee etc

    It doesn't work... plz fix this. only thing that i can customize on is fixed. and spectrum is working fine.

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  14. CAM caused BSOD.

    Random BSOD in Windows 10 x64 when CAM 3.5.80 is running. Quitting CAM resolves the issue, but I lose control of the Kraken x62 unit.

    3 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  15. H700i case LEDs unable to be controlled through CAM

    With this CAM software, Im able to control the color of the LED fans, but when I change the color of the case LEDs, nothing happens, they just stay white throughout, this has been a problem since I bought the case and installed CAM. When I upated cam I was initially able to change the colors, now it doesn't do anything. Truly disappointing for such an expensive case.

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  16. GPU Fan Profile Keeps on Resetting to Defaults

    Whenever I set up a GPU Fan profile in the CAM "Overclocking" tab, the temperature to fan speed configuration keeps on resetting to defaults as if I never changed anything on everytime I start my PC. Also, clicking "SAVE" does not function since every configuration resets and clicking doesn't give any visual feedback.

    4 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  17. CPU Temp

    I have the Kraken X62 on a i7 8700, and everything seems to be working well, however; when I play a game, I sometimes get a CPU high temp notification. The notification states that my CPU has hit a temp of 80+ degrees, but when I look at the temp data, as well as the gaming data, my CPU temps are in the 60+ degree range. I'm just wondering if these are false notifications, or if there might be an issue I'm not aware of. Thanks!

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  18. Stuck on step 3 and BSOD

    Cam not working at step 3 and sometimes crashing my pc ang go in BSOD.. What i do?!

    3 votes
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  19. How To Transfer Photos From iPhone To Google Drive?

    Want to Transfer iPhone Photos to Google Drive. Dial 1`844`353`5969 to Backup iPhone Photos to Google Drive. Are you an iPhone user? Then you need a lot of space to save and backup your important data. iPhone inbuilt feature iCloud proffer you a 5GB of free storage to backup and store your data. But this space is not enough to fulfill your photo storage requirements. Alternatively, you can choose Google Drive for this purpose that proffers a large free storage space.

    Source - http://www.mobilesupportplus.com/how-to-transfer-photos-from-iphone-to-google-drive/

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  20. CAM doesnt not install I WANT a REFUND !!!

    PLEASE give third part software control as this CAM does not install

    1 vote
    Vote
    Sign in
    (thinking…)
    Password icon
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, thank you for contacting CAM support and sorry for the inconveniences you are experiencing at this moment.

    If you see a message that says “There is a problem with this Windows installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor.”
    Try installing Microsoft’s Diagnostic Tool to help you with the installation/uninstallation of CAM
    https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed-or-removed. Then try reinstalling CAM again after.

    If you are stuck on the “Preparing Files For Removal” page during installation:
    1. Open the task manager
    2. Find the process called cmd.exe *32
    3. End that process
    The installation should pick up again, if not try relaunching the installer again.

    For any other issues you can also try installing an external uninstaller (IOBit Uninstaller) http://www.iobit.com/en/advanceduninstaller.php to do a clean removal of CAM from your PC. Then try reinstalling CAM again after.

    If the…

  • Don't see your idea?

CAM Bugs

Feedback and Knowledge Base