CAM Bugs

Please post your bugs/issues here. Be sure to browse first however, as someone may have already submitted a similar issue.

Encountered an issue with CAM? Post it here!

You've used all your votes and won't be able to post a new idea, but you can still search and comment on existing ideas.

There are two ways to get more votes:

  • When an admin closes an idea you've voted on, you'll get your votes back from that idea.
  • You can remove your votes from an open idea you support.
  • To see ideas you have already voted on, select the "My feedback" filter and select "My open ideas".
(thinking…)

Enter your idea and we'll search to see if someone has already suggested it.

If a similar idea already exists, you can support and comment on it.

If it doesn't exist, you can post your idea so others can support it.

Enter your idea and we'll search to see if someone has already suggested it.

  1. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    started  ·  0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  2. sempre peggio!!

    i vecchi bug che avevo segnalato nel menù sono stati risolti, ora però ce nè uno peggiore, non mi fa più fare il login!! non so se è un problema solo in italia ma continua a uscirmi la scritta: "an error occurred while trying to comunicate with the server"

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, when this happens, please close the program and re-open it. It should work again. If it doesnt, let me know so we can get in touch with you and review the logs.

  3. Ios app dont get data

    can get the Ios app to get data from my computer.. it just say update the software. and it is up to date. ?

    4 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    I’m sorry, but I don’t understand the issue you are describing. Could you be a little bit more specific as to what your situation is? Thanks.

  4. need to stop taking updates

    It's like a long painful cycle with this program....you have a version that works just fine ( you should never update when things re going well with this program). Then you take an update which basically screws all that up. Then about 10 updates and 6 months later things will be OK again. Overlay stopped working for world of tanks but still worked for farm sim 17. as of the latest update now it works for neither.

    0 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  5. Earn Spirit Airlines FREE SPIRIT Miles

    FREE SPIRIT members can earn 50 FREE SPIRIT miles on rentals 4 days or less OR 500 FREE SPIRIT miles on rentals over 5 days, at participating Budget locations in the U.S., Canada, Latin America and the Caribbean. Plus, you can save up to 35% off whenever you provide your FREE SPIRIT/Budget Customer Discount (BCD) number U109700. Always mention your BCD and FREE SPIRIT member number at time of reservation to receive your points and discount.

    Image result for spirit airlines

    Terms and Conditions

    Valid at participating Budget airport locations in the U.S., Canada, Latin America and the Caribbean.
    Members…

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Mobile  ·  Flag idea as inappropriate…  ·  Admin →
  6. Doesn't work with UT2004?

    I've installed this on my new build & playing Unreal Tournament 2004 but the FPS tab never shows any of my history...do I have to connect them somehow? Not sure if it's not supported or I'm just not doing something as I haven't played other games on here yet

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  7. 3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  8. Allow fan control below 30 degrees

    Grid+ V2 here;
    We need to be able to control fan speeds for temps below 30 degrees. Currently, my CPU temps are often below 30 degrees when idling, but your minimum percentage (40%) makes the fans go on and off all the time. Why can't we set the fan speeds ourselves below 30?

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, please try the latest update, version 3.6.6. We have made many improvements with that version and it is working more smoothly. Let us know if this issue is still happening to you after updating. Sorry for the previous inconveniences, and thank you for your help.

  9. v3.6.5 literally just as broken as 3.6.4 and 3.6.3 and so on.

    Still have no setting for my Kraken lighting in the CAM software. Can't even turn it off. It's just forever stuck on the default blue. Not even going to mention all the other issues people are having.

    5 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, please try the latest update, version 3.6.6. We have made many improvements with that version and it is working more smoothly. Let us know if this issue is still happening to you after updating. Sorry for the previous inconveniences, and thank you for your help.

  10. Can't change language on version 3.6.5

    When updated to version 3.6.5 , Can't choose language on Settings.
    Only can choose English.
    Reinstall 3 times CAM 3.6.5 still same.

    3 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hello, we are reworking the translations. Once they are implemented the languages will be applicable once again. Sorry for the inconveniences this may be causing you.

  11. Entering fullscreen on a 720p monitor/tv mushes words together on multiple drive count

    I use a 1080p monitor for my gaming and a 720p tv for viewing other things while gaming, and while I have the app on fullscreen on the 720p monitor, the storage indicator mushes the storage size and "Used" or "Free" together into an ugly mess.

    Image of second screen for context: https://imgur.com/BrvVmXJ

    Image of first screen: https://imgur.com/a/62Slkg2

    The TV is 1360 x 768 to be exact, if that helps at all

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  12. 3.6.4

    Cam overlay isnt working for me. ive tried turning it off and on,reinstalling cam.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  13. "cooling" menu

    cooling menu tab is not showing, the only way to get this back, seems to be, is restart the pc completely, why is this happening?

    2 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  14. Cam isn't starting minimized even when checked. Overlay isn't working on BF1

    Overlay worked while BF1 started in window mode for the first time. Once changed to fullscreen no more overlay. Doesn't matter if it's manually turned on as that does absolutely nothing. Also when starting the computer cam logs in and then the window is displayed even though the box is checked to start it minimized.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  15. X52 Smart Temp

    I have the Kraken X52 and it's keeps going back to SMART temp colors of the cpu, instead of staying on breathing or fixed. I'm on the update 3.7.2

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  16. settings upload failed / vers. 3.5.9

    CAM keeps spaming "settings upload failed every 5 sec. with

    vers. 3.5.9

    8 votes
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    2 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  17. CAM not showing cpu temp or load

    Since 3.6.6 CPU temp and load is not showing.
    Reinstalling etc does nothing.
    Installed 3.6.7 today and it's the same.
    https://imgur.com/a/KPJpmt2

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    1 comment  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hello Andreas, thank you for informing us of this. It’s a very strange issue. I will email you so that you can send me your logs please.

  18. Cam not showing any speeds.

    Cam not detecting any hard ware, was working fine just hours ago.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  19. CAM causing my pc to not shutdown or restart

    Besides the many other problems my biggest issue is that if i install cam my pc won't shutdown or reboot tried multiple versions reinstalled windows. I can not kill CAM with taskmanager or taskkill. I have a N7, Kraken x62, Hue+ and a S340 Elite i woould like to use the features of the products.

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  20. I AM TRING TO use this with my phone and my phone says that I need to update the software on my computer but I am not getting a update promt

    I AM TRING TO use this with my phone and my phone says that I need to update the software on my computer but I am not getting a update promt

    1 vote
    Vote
    Sign in
    (thinking…)
    Sign in with: Facebook Google
    Signed in as (Sign out)
    You have left! (?) (thinking…)
    0 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

CAM Bugs

Feedback and Knowledge Base