Ok, so we were all told CAM 3.2.37 is the new update that is supposed to detect our new x42, x52, x62. the matter was closed with almost 200 comments, and then you told me to create a new thread if problem persists.
well it is still persisting...
when the new update comes out, it works but as soon as you close the software it crashes and when you restart the damn thing it KRAKEN tabs are GONE... GONE GONE GONE... AGAIN, i've lost count on how many times I have updated. EVERYTIME, EVERY SINGLE TIME.
for many many times and again
HERE ARE MY SPECS
Gigabyte X99 Ultra Gaming
64GB trident Z RAM
Windows 10 Pro 64bit
Hey there, if you still have issues with your Kraken please visit this forum post as it is a more updated post that we are working on. Thanks!
Just installed CAM and installed a brand new Kraken x42 CAM doesnt detect it
same issue today, booted up my PC and lights on x62 were spinning white and no available controls in CAM (the biggest POS software ever). It says the drivers are installed in the last tab but nothing in HUE section and can't see any gauges on tempature of liquid and whatnot...this really is annoying AF.
please correct immediately!!!!!!!!!!! How can I avoid the possibility of change and lighting?
I ask why did the tuning settings disappear from the possibility of changing lighting as it is possible?
cam omg All other programs are installed either cam not
P V.D commented
I have the same problem, in a CAM (3.3.3) software i dont see light control, and other controls. I have kraken x62. I try install older version and my default light on pump is broken (retarded)
Im desperated :-/
My rig and soft:
Asus maximus xi code
16gb trident z g-skill
Evga gtx 1080ti hybrid
(I dont have instaled AURA and another light software)
Thank for answer guys
Same issues as the others have stated below. Booted up my pc one day and Kraken was not on CAM and when it did finally appear it wouldnt let me edit my lights.
Same as below...I have Windows 10...just recently built my PC. Kraken only shows when i first install the CAM software. If i restart my PC, it's gone. Fix the damn problem!
Same as below.. I've installed cam on windows 10 (brand new with NO other programs other than default on it) and windows 7 and same issue... even on a new hard drive.
2 different cpus's, etc.
the lighting button does NOT appear. no matter what i try.
I downloaded the link and still have the same problem on my x52. I have installed the kraken drivers multiple times and still wont acknowledge it
After the outage CAM experienced not too long ago everything seemed fine once things were back up. Now CAM is signing in correctly but Kraken isn't showing within CAM. No matter how many times I choose to install Kraken. Was showing previously.
Edgar Hdz commented
Same problem with mi Krakenx52, When you fix this?
Nzxt x52 software not working. Not detect in the apps.
same issue again with no kraken options with 3.3.1 software
We shouldn't have to disable our other monitoring software for our performance components because this premium priced cooler has had a software issue that has persisted for over a year now. This to me is obviously the negligence of your company. It is your due diligence to rectify this issue for the customers which have already padded your pockets by purchasing your product. This is a gross violation of your seller's agreement and furthermore your warranty agreement.
Colton Zeigler commented
I still have issues sometimes cam picks it up other times it doesnt please help. i do love the x62 but the cam softwear is garbage.
Man I am getting confused. I installed the dropbox link to CAM, and and now it works! Great. Now I am getting a popup message that says a newer version is available. So, I click on Update. It runs and stops with a message saying a more recent version is installed. The version it is trying to install is 3.3.1. My current version is 3.3.04. Isn't my current version a lower version, numerically speaking?
I have this problem on my new x52. Initially the settings were there and I could change the lighting settings. I powers down my PC and the next power on there was no lighting on the x52. Not even the initial white that it came with. Current CAM does not show my kraken.
is this fix added into the latest version? If so I dont think its fixed.. My X62 lighting keeps changing back to default and or Cam Software does not see my Kraken X62 so i cant change my lights or fan settings..
I gave my Corsair H100i v2 to my little brother becasue I rebuilt my PC after getting some money. I think I'm going back to the H100i V2 if I keep having issues with this software/Hardware.. I switched because I was told besides looking 100 x's sexier than H100i V2 that the Kraken works just as good or better. so I will stick with it for a bit more.
Justyn J Baca commented
been having this issue since i bought my kraken x62 and a i just went on the CAM software and clciked on the gear icon at the top right and then selected "install NZXT drivers" and selected kraken and now my shit works fine and ive tested restarting my comp a couple times now and it seems to be working fine now.