CAM Bugs

Please post your bugs/issues here. Be sure to browse first however, as someone may have already submitted a similar issue.

  1. X570 Aorus Master - Wrong CPU Temp

    CAM CPU Temp stays constant at 50C regardless of system load. Doesn't seem right to me.

    Ryzen 9 3900X
    Gigabyte Aorus Master X570
    Kraken X52

    301 votes
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    114 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  2. CAM can't read any info from ryzen 3000 CPUs.

    CAM can't read any info about my 3700X, my mobo is aours X570 i.

    103 votes
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    18 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  3. My video card is RX5700

    My video card is AMD RX5700
    The software cannot display any messages

    106 votes
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    20 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  4. CAM wont let me login

    OOM command not allowed when used memory > 'maxmemory'

    What the hell is this now? It refuses to let me login so I have no proper cooling of my setup.

    360 votes
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    104 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  5. I have a simple solution for NZXT

    Just instantly fire CAM software development team and recruit a new one if you don't want to lose more customer, seriously!
    Best Regard!

    1,716 votes
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    68 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →

    Hi, if you have updated to 3.6.6 and are still having issues with your hardware or software, please open a new ticket and provide us with your logs so we can review what is happening.

    Please try to be as descriptive as possible concerning what you consider to be working incorrectly, by specifying what hardware you have and what it is not doing which it should be doing.

    This helps us greatly while trying to replicate the errors to verify why they are happening.

    Thank you.

  6. Ryzen 3700x Temperature sensor problem

    Cam 3.77 cant read the Temp from the CPU. Cam shows fixed 50c and the fans control want work.

    26 votes
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    10 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  7. CAM Software is a Disaster - Allow Us to Bypass It

    Agreed. The x52 works best once any version of CAM is uninstalled. I simply connected the fans to the mobo set to monitor CPU temp. Their speed increases properly when I use CPU-ID to bench. Those same fans (the ones that came with the x52) stay at the same speed when plugged into the x52 harness. I can only hope the pump knows when to spin faster because without CAM there's no way to control pump speed. I'd really like to connect the pump to the PUMP pinouts on the mobo. CAM is full of bugs that are never fixed.…

    1,617 votes
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    16 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  8. Cam temperature not moving

    Cam is not updating temperature. Stuck at 50c. Using new Ryzen 9 3900x on a x570 motherboard.

    28 votes
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    5 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  9. 5700 XT not showing up correctly

    THe GPU appears in CAM, but under temp, load, clock speed, and fan speed, the number is just "--"

    24 votes
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    5 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  10. No fan speed detected on RTX 2080 - RPM

    I am using RTX 2080 in CAM VERSION 3.7.4.
    When NVIDIA Driver 416.94 is set, GPU fan speed of CAM becomes - RPM and it can not be detected
    Please tell me how to resolve.

    118 votes
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    40 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  11. Cam won't show temp, load, clock or fan for my rx 5700xt

    I wanted to use cam to monitor my cpu and gpu while I game and it won't tell me anything about my AMD RX 5700XT.

    27 votes
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    1 comment  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  12. hey started up this morning and its not detecting nzxt kraken x62, with CAM 3.7.4. i have no control over pump speed and Fan map.

    hey started up this morning and its not detecting nzxt kraken x62, with CAM 3.7.4. i have no control over pump speed and Fan map.

    118 votes
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    24 comments  ·  Hardware  ·  Flag idea as inappropriate…  ·  Admin →
  13. lights and fans aren't being detected

    CAM is not detecting my lights nor my fans for my h500i case. Therefore i am not able to control my fan speed or my lights.

    33 votes
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    6 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  14. 64 votes
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    16 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  15. Update bug 3.7.7

    After update to version 3.7.7 on every next start Cam updater notificate new version 3.7.7 to update.
    Then update process freeze.
    So please fix this shit.
    I pay 215 $ for CPU cooler and your control software absolutly declase this hardware.

    12 votes
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    10 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  16. CAM 3.7.8 - Constant freeze/Crash

    Since the last update I'm encountering a lot of freezing/crash of CAM which only can be fix with luck with a reboot - and a lot of time it's impossible to open it ever after a reboot. That's really annoying as long as it completely f*** up cooling profiles.

    10 votes
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    3 comments  ·  Crashing  ·  Flag idea as inappropriate…  ·  Admin →
  17. CAM interferes with Trident Z RGB ram lighting.

    When I start my pc at first my Tridrnt Z ram lights up as I set it to be, but when CAM software loads up one of my two ram sticks turns red. It happens every time and I have to reset it as I want it to be every startup.
    Even when I put my pc to sleep and wake it up.
    Can you please fix this. I'we read that other people have the same problem.

    167 votes
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    3 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  18. Where Are the Promised Feature Updates?

    I think your clients would like to know what is going on with a lot of the promised or talked about features such as advanced fan controls (control fans via multiple temp readings simultaneously, be able to use other temp sensors other than just CPU/GPU/liquid), monitoring, and combining Hue+ and Grid+. I have seen some of the topics were mentioned way back in 2014 and still no news. Looking at Corsair, they are doing an awesome job combining the Cue and Link into iCue, and their software can do so much more than the basic function of Cam. I'm pretty…

    800 votes
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    4 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  19. CAM not support radeon VII

    Unfortunately CAM is not support Radeon VII. I have Phantom Gaming X Radeon VII 16G and Kraken 62 with CAM. CAM do nor show clock speed load is show usually O%. From time to time only 100%. I have never see FTP on my screen - every thing is switch on.

    41 votes
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    5 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
  20. CAM ANR stuck at 100% optimisation

    Cam stuck at 100% optimisation in ANR and wont let me change fan profiles manually.

    I have tried what other users have suggested and uninstalled cam and removed all NZXT regedits

    45 votes
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    5 comments  ·  Desktop  ·  Flag idea as inappropriate…  ·  Admin →
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